We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Plusnet installation and customer services issues
k6chris
Posts: 785 Forumite
Trying to get Plusnet broadband installed and proving to be very frustrating. The sent me a text message to say they had cancelled the booked engineer and would be in touch shortly. Have heard nothing since. No response via their Twitter support and they are not accepting calls to their support line, due to very high demand! Any thoughts on how to contact them to find out what is going on? Really concerned I have signed up for something that they cannot deliver.
"For every complicated problem, there is always a simple, wrong answer"
0
Comments
-
Is this a new provide or taking over a service you already have with someone else or are you moving to a new property , and are trying to sort service out in advance ?
Although, it’s less than ideal not being able to get in touch and ask PN what the problem is, the actual problem could be many different things,0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.7K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.7K Work, Benefits & Business
- 600.1K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards