Ultra fast

usband

My internet service provider speed offer is 19mbs guaranteed 12 in which we get 15 this is fibre to the cabinet.  Openreach has now provided fibre to the premises and bt has sent mail shot offering this. Unfortunately our provider has no plans to offer this and would charge us for early termination of contract which is over £100 , so we’re stuck with 15 approximately which when everyone is on line is pretty slow whilst 2 of my next door neighbours are getting 100mbs Eny advice to get round this issue our service provider is Plusnet ( subsidiary of bt !!!!!!!

iniltous

No way around it, leave early , pay ETC, some providers will contribute towards paying the ETC from the old provider as an inducement  to signing the new customer.

Neil_Jones

What are you doing with your internet that you consider it "slow" at 15Mbps?

Highland76

OP,
If you move to BT, they will pay off up to £300 in early termination charges for your current provider. 
http://home.bt.com/-nbsp/switching-to-bt-broadband-has-never-been-easier-11363926763644

Btw, BT are doing some cracking FTTP deals at the moment:
https://www.bt.com/campaign/full-fibre-240

Highland76

Neil_Jones said:

What are you doing with your internet that you consider it "slow" at 15Mbps?

If in the OP's household a few people are trying to watch multiple Netflix streams simultaneously, online gaming, heavy downloads etc then 15 Mbps is pretty slow. Perhaps 5 years ago 15 Mbps wasn't a slow speed for your average household but in 2020, when nearly every man & his dog is streaming online video, the average household needs far more. At least 30 Mbps for most.