Laptop advice

TheRightOne

Michela said:

The_Fat_Controller said:

How did you manage to get it so hot that it failed ?

No idea. I was working on it and left the room for 5 minutes and when I returned it was dead.
The guy who looked at it said the fans were very dusty.
I had a laptop a few year ago that had a fan issue and would go to a blue screen with a heat warning.
But with this one there were no signs at all it was hot.
I thought perhaps it was some kind of issue with the power supply. 

Hmmm...on what surface was it? Bed, clogging the vents? Sorry.

Michela

neilmcl said:

Michela said:

neilmcl said:

Michela said:

neilmcl said:

Michela said:

neilmcl said:

Michela said:

hi,
I have a lenovo y530, which was perfect for my video editing needs. Sadly it overheated and the motherboard is dead.
Is it worth replacing the motherboard?

I can't find a similar spec under £700.
I was told by a tech guy it wasn't worth replacing the motherboard.
 
On other option I thought of, is it is possible to buy a cheaper laptop and use the lenovo y530 components to upgrade it?

Thanks 

I can't see you being able to replace the motherboard on that cheaply, if at all, also think the donating of parts to a cheaper laptop is probably non starter too.

What sort of video editing work are you doing that you need a gaming laptop, we may be able to offer a cheaper alternatives. I see you mentioned £700, is that your overall budget and would you consider refurbished laptops?

Thanks for all the replies.
I do video editing, quite hefty files and need the workflow to be as quick as possible on Adobe Premiere. The gaming laptop worked really well, it was recommended by the guy at John Lewis, it was only 18 months ago. 
Yes I would definitely go for a refurbished model. I'm trying to keep the costs down as the current work climate is rather uncertain. I have budgeted 700 for now.

You got it from John Lewis 18 months ago?

JL laptops usually come with a 2 year warranty, also you do have consumer rights to fall back on. It would be deemed to be unreasonable for a motherboard failure to occur on an 18 month old laptop, although the onus will be on you to prove that the fault is inherent to manufacture rather than something you've caused. I'd definitely be going back to the seller to exercise your statutory consumer rights, under the Consumer Rights Act. 

Thank you. I didn't realise that. I'm sure it was December 2018 but can't find the receipt. I am certain it was meant to be on my account as an electronic receipt but it's not there.
Also as I have sent it to be repaired which is how I found out it was dead, doesnt that make it void?

I thought it was only 12 months, I should have checked. 

Who did you send it to?

If it wasn't John Lewis then there is a chance they may void the warranty, however that doesn't take away your consumer rights to still get a remedy from them. One thing you will need is your proof of purchase, without this I'd doubt JL will do anything.

It was someone recommended to me locally, as I thought it was 12months I didn't even think about contacting JL.

I will try and find the receipt but I don't hold out much hope as we recently threw so much out into a skip.
I think sadly I will have to get a new or refurbished model.

How did you pay, do you not have a credit/debit card statement? All that's required to exercise your consumer rights is proof of purchase, a statement along with JL's own records would be sufficient.

I did pay for it my debit card, I will speak to JL and see if anything I can done.

TheRightOne said:

Are you sure that you actually need a laptop? You seem to be going through them at a fair pace.

A more easily serviceable PC with a 4k monitor may be cheaper. With a PC you can more easily swap the faulty component, rather than scrap the whole laptop.

Yes a laptop as I need to take into work.
 I did have deaktops for years but now a laptop is best for my needs. 

TheRightOne

Michela said:

neilmcl said:

Michela said:

neilmcl said:

Michela said:

neilmcl said:

Michela said:

neilmcl said:

Michela said:

hi,
I have a lenovo y530, which was perfect for my video editing needs. Sadly it overheated and the motherboard is dead.
Is it worth replacing the motherboard?

I can't find a similar spec under £700.
I was told by a tech guy it wasn't worth replacing the motherboard.
 
On other option I thought of, is it is possible to buy a cheaper laptop and use the lenovo y530 components to upgrade it?

Thanks 

I can't see you being able to replace the motherboard on that cheaply, if at all, also think the donating of parts to a cheaper laptop is probably non starter too.

What sort of video editing work are you doing that you need a gaming laptop, we may be able to offer a cheaper alternatives. I see you mentioned £700, is that your overall budget and would you consider refurbished laptops?

Thanks for all the replies.
I do video editing, quite hefty files and need the workflow to be as quick as possible on Adobe Premiere. The gaming laptop worked really well, it was recommended by the guy at John Lewis, it was only 18 months ago. 
Yes I would definitely go for a refurbished model. I'm trying to keep the costs down as the current work climate is rather uncertain. I have budgeted 700 for now.

You got it from John Lewis 18 months ago?

JL laptops usually come with a 2 year warranty, also you do have consumer rights to fall back on. It would be deemed to be unreasonable for a motherboard failure to occur on an 18 month old laptop, although the onus will be on you to prove that the fault is inherent to manufacture rather than something you've caused. I'd definitely be going back to the seller to exercise your statutory consumer rights, under the Consumer Rights Act. 

Thank you. I didn't realise that. I'm sure it was December 2018 but can't find the receipt. I am certain it was meant to be on my account as an electronic receipt but it's not there.
Also as I have sent it to be repaired which is how I found out it was dead, doesnt that make it void?

I thought it was only 12 months, I should have checked. 

Who did you send it to?

If it wasn't John Lewis then there is a chance they may void the warranty, however that doesn't take away your consumer rights to still get a remedy from them. One thing you will need is your proof of purchase, without this I'd doubt JL will do anything.

It was someone recommended to me locally, as I thought it was 12months I didn't even think about contacting JL.

I will try and find the receipt but I don't hold out much hope as we recently threw so much out into a skip.
I think sadly I will have to get a new or refurbished model.

How did you pay, do you not have a credit/debit card statement? All that's required to exercise your consumer rights is proof of purchase, a statement along with JL's own records would be sufficient.

I did pay for it my debit card, I will speak to JL and see if anything I can done.

TheRightOne said:

Are you sure that you actually need a laptop? You seem to be going through them at a fair pace.

A more easily serviceable PC with a 4k monitor may be cheaper. With a PC you can more easily swap the faulty component, rather than scrap the whole laptop.

Yes a laptop as I need to take into work.
 I did have deaktops for years but now a laptop is best for my needs. 

Understood. Don't omit the possibility of contacting your bank for the record. Since you likely know the month of purchase.
Hopefully the warranty route will bear fruit, saving you from spending that £700.

a

TheRightOne said:

neilmcl said:

a said:

for about £60-120 plus parts there are people who will fix the faulty components of your laptop. 

Nobody is going to replace the motherboard of a Lenovo gaming laptop for £60-£120.

He did state plus parts. Though of course he doesn't know that the Motherboard can easily cost £400 or more.

I do know the motherboard cost hundreds of pounds.

There are people in the uk who actually will repair the electronics components to a point, rather than board swap.Some have the capability to desolder the chips and reprogram the firmware on various new chips, and not only the bios. Firmware corruption is becoming more of an issue that it was.

The point where the repair stops is often around the PCH or CPU replacement - especially if they are combined on a single chip, as these are big chips and can have over 1000 small bga solder points on the pcb, so the chip alignment is critical, so best to be done by an expensive machine and by then you are approaching the cost of a new board in just purchasing the chip alone.

Apples can also be usually fixed, even after a 'Genius' has taken it around the back, done the sales patter and given the customer it can't be fixed pitch - or an exorbitant price.  Apple do control some of the components making them fairly impossible to obtain from component suppliers.

On the other hand cpu, especially the older ones, are generally reliable, and many laptops not switching on are board power issue than can often be resolved by replacing mosfet or a capacitor.

*** If anyone reading this has a machine that has a thunderbolt controller from 2017 or newer - (2019) like are on some Lenovos and HP's, then you had better check for a firmware update.

TheRightOne

a said:

TheRightOne said:

neilmcl said:

a said:

for about £60-120 plus parts there are people who will fix the faulty components of your laptop. 

Nobody is going to replace the motherboard of a Lenovo gaming laptop for £60-£120.

He did state plus parts. Though of course he doesn't know that the Motherboard can easily cost £400 or more.

I do know the motherboard cost hundreds of pounds.

There are people in the uk who actually will repair the electronics components to a point, rather than board swap.Some have the capability to desolder the chips and reprogram the firmware on various new chips, and not only the bios. Firmware corruption is becoming more of an issue that it was.

The point where the repair stops is often around the PCH or CPU replacement - especially if they are combined on a single chip, as these are big chips and can have over 1000 small bga solder points on the pcb, so the chip alignment is critical, so best to be done by an expensive machine and by then you are approaching the cost of a new board in just purchasing the chip alone.

Apples can also be usually fixed, even after a 'Genius' has taken it around the back, done the sales patter and given the customer it can't be fixed pitch - or an exorbitant price.  Apple do control some of the components making them fairly impossible to obtain from component suppliers.

On the other hand cpu, especially the older ones, are generally reliable, and many laptops not switching on are board power issue than can often be resolved by replacing mosfet or a capacitor.

*** If anyone reading this has a machine that has a thunderbolt controller from 2017 or newer - (2019) like are on some Lenovos and HP's, then you had better check for a firmware update.

Hopefully, it can be solved more easily via the warranty.