Laptop advice

The_Fat_Controller

How did you manage to get it so hot that it failed ?

neilmcl

a said:

for about £60-120 plus parts there are people who will fix the faulty components of your laptop. 

Nobody is going to replace the motherboard of a Lenovo gaming laptop for £60-£120.

TheRightOne

neilmcl said:

a said:

for about £60-120 plus parts there are people who will fix the faulty components of your laptop. 

Nobody is going to replace the motherboard of a Lenovo gaming laptop for £60-£120.

He did state plus parts. Though of course he doesn't know that the Motherboard can easily cost £400 or more.

TheRightOne

I'll hold off from recommending any laptops, as the advice for the warranty claim is sound.

Michela

neilmcl said:

Michela said:

neilmcl said:

Michela said:

hi,
I have a lenovo y530, which was perfect for my video editing needs. Sadly it overheated and the motherboard is dead.
Is it worth replacing the motherboard?

I can't find a similar spec under £700.
I was told by a tech guy it wasn't worth replacing the motherboard.
 
On other option I thought of, is it is possible to buy a cheaper laptop and use the lenovo y530 components to upgrade it?

Thanks 

I can't see you being able to replace the motherboard on that cheaply, if at all, also think the donating of parts to a cheaper laptop is probably non starter too.

What sort of video editing work are you doing that you need a gaming laptop, we may be able to offer a cheaper alternatives. I see you mentioned £700, is that your overall budget and would you consider refurbished laptops?

Thanks for all the replies.
I do video editing, quite hefty files and need the workflow to be as quick as possible on Adobe Premiere. The gaming laptop worked really well, it was recommended by the guy at John Lewis, it was only 18 months ago. 
Yes I would definitely go for a refurbished model. I'm trying to keep the costs down as the current work climate is rather uncertain. I have budgeted 700 for now.

You got it from John Lewis 18 months ago?

JL laptops usually come with a 2 year warranty, also you do have consumer rights to fall back on. It would be deemed to be unreasonable for a motherboard failure to occur on an 18 month old laptop, although the onus will be on you to prove that the fault is inherent to manufacture rather than something you've caused. I'd definitely be going back to the seller to exercise your statutory consumer rights, under the Consumer Rights Act. 

Thank you. I didn't realise that. I'm sure it was December 2018 but can't find the receipt. I am certain it was meant to be on my account as an electronic receipt but it's not there.
Also as I have sent it to be repaired which is how I found out it was dead, doesnt that make it void?

I thought it was only 12 months, I should have checked. 

Michela

The_Fat_Controller said:

How did you manage to get it so hot that it failed ?

No idea. I was working on it and left the room for 5 minutes and when I returned it was dead.
The guy who looked at it said the fans were very dusty.
I had a laptop a few year ago that had a fan issue and would go to a blue screen with a heat warning.
But with this one there were no signs at all it was hot.
I thought perhaps it was some kind of issue with the power supply. 

neilmcl

Michela said:

neilmcl said:

Michela said:

neilmcl said:

Michela said:

hi,
I have a lenovo y530, which was perfect for my video editing needs. Sadly it overheated and the motherboard is dead.
Is it worth replacing the motherboard?

I can't find a similar spec under £700.
I was told by a tech guy it wasn't worth replacing the motherboard.
 
On other option I thought of, is it is possible to buy a cheaper laptop and use the lenovo y530 components to upgrade it?

Thanks 

I can't see you being able to replace the motherboard on that cheaply, if at all, also think the donating of parts to a cheaper laptop is probably non starter too.

What sort of video editing work are you doing that you need a gaming laptop, we may be able to offer a cheaper alternatives. I see you mentioned £700, is that your overall budget and would you consider refurbished laptops?

Thanks for all the replies.
I do video editing, quite hefty files and need the workflow to be as quick as possible on Adobe Premiere. The gaming laptop worked really well, it was recommended by the guy at John Lewis, it was only 18 months ago. 
Yes I would definitely go for a refurbished model. I'm trying to keep the costs down as the current work climate is rather uncertain. I have budgeted 700 for now.

You got it from John Lewis 18 months ago?

JL laptops usually come with a 2 year warranty, also you do have consumer rights to fall back on. It would be deemed to be unreasonable for a motherboard failure to occur on an 18 month old laptop, although the onus will be on you to prove that the fault is inherent to manufacture rather than something you've caused. I'd definitely be going back to the seller to exercise your statutory consumer rights, under the Consumer Rights Act. 

Thank you. I didn't realise that. I'm sure it was December 2018 but can't find the receipt. I am certain it was meant to be on my account as an electronic receipt but it's not there.
Also as I have sent it to be repaired which is how I found out it was dead, doesnt that make it void?

I thought it was only 12 months, I should have checked. 

Who did you send it to?

If it wasn't John Lewis then there is a chance they may void the warranty, however that doesn't take away your consumer rights to still get a remedy from them. One thing you will need is your proof of purchase, without this I'd doubt JL will do anything.

Michela

neilmcl said:

Michela said:

neilmcl said:

Michela said:

neilmcl said:

Michela said:

hi,
I have a lenovo y530, which was perfect for my video editing needs. Sadly it overheated and the motherboard is dead.
Is it worth replacing the motherboard?

I can't find a similar spec under £700.
I was told by a tech guy it wasn't worth replacing the motherboard.
 
On other option I thought of, is it is possible to buy a cheaper laptop and use the lenovo y530 components to upgrade it?

Thanks 

I can't see you being able to replace the motherboard on that cheaply, if at all, also think the donating of parts to a cheaper laptop is probably non starter too.

What sort of video editing work are you doing that you need a gaming laptop, we may be able to offer a cheaper alternatives. I see you mentioned £700, is that your overall budget and would you consider refurbished laptops?

Thanks for all the replies.
I do video editing, quite hefty files and need the workflow to be as quick as possible on Adobe Premiere. The gaming laptop worked really well, it was recommended by the guy at John Lewis, it was only 18 months ago. 
Yes I would definitely go for a refurbished model. I'm trying to keep the costs down as the current work climate is rather uncertain. I have budgeted 700 for now.

You got it from John Lewis 18 months ago?

JL laptops usually come with a 2 year warranty, also you do have consumer rights to fall back on. It would be deemed to be unreasonable for a motherboard failure to occur on an 18 month old laptop, although the onus will be on you to prove that the fault is inherent to manufacture rather than something you've caused. I'd definitely be going back to the seller to exercise your statutory consumer rights, under the Consumer Rights Act. 

Thank you. I didn't realise that. I'm sure it was December 2018 but can't find the receipt. I am certain it was meant to be on my account as an electronic receipt but it's not there.
Also as I have sent it to be repaired which is how I found out it was dead, doesnt that make it void?

I thought it was only 12 months, I should have checked. 

Who did you send it to?

If it wasn't John Lewis then there is a chance they may void the warranty, however that doesn't take away your consumer rights to still get a remedy from them. One thing you will need is your proof of purchase, without this I'd doubt JL will do anything.

It was someone recommended to me locally, as I thought it was 12months I didn't even think about contacting JL.

I will try and find the receipt but I don't hold out much hope as we recently threw so much out into a skip.
I think sadly I will have to get a new or refurbished model.

neilmcl

Michela said:

neilmcl said:

Michela said:

neilmcl said:

Michela said:

neilmcl said:

Michela said:

hi,
I have a lenovo y530, which was perfect for my video editing needs. Sadly it overheated and the motherboard is dead.
Is it worth replacing the motherboard?

I can't find a similar spec under £700.
I was told by a tech guy it wasn't worth replacing the motherboard.
 
On other option I thought of, is it is possible to buy a cheaper laptop and use the lenovo y530 components to upgrade it?

Thanks 

I can't see you being able to replace the motherboard on that cheaply, if at all, also think the donating of parts to a cheaper laptop is probably non starter too.

What sort of video editing work are you doing that you need a gaming laptop, we may be able to offer a cheaper alternatives. I see you mentioned £700, is that your overall budget and would you consider refurbished laptops?

Thanks for all the replies.
I do video editing, quite hefty files and need the workflow to be as quick as possible on Adobe Premiere. The gaming laptop worked really well, it was recommended by the guy at John Lewis, it was only 18 months ago. 
Yes I would definitely go for a refurbished model. I'm trying to keep the costs down as the current work climate is rather uncertain. I have budgeted 700 for now.

You got it from John Lewis 18 months ago?

JL laptops usually come with a 2 year warranty, also you do have consumer rights to fall back on. It would be deemed to be unreasonable for a motherboard failure to occur on an 18 month old laptop, although the onus will be on you to prove that the fault is inherent to manufacture rather than something you've caused. I'd definitely be going back to the seller to exercise your statutory consumer rights, under the Consumer Rights Act. 

Thank you. I didn't realise that. I'm sure it was December 2018 but can't find the receipt. I am certain it was meant to be on my account as an electronic receipt but it's not there.
Also as I have sent it to be repaired which is how I found out it was dead, doesnt that make it void?

I thought it was only 12 months, I should have checked. 

Who did you send it to?

If it wasn't John Lewis then there is a chance they may void the warranty, however that doesn't take away your consumer rights to still get a remedy from them. One thing you will need is your proof of purchase, without this I'd doubt JL will do anything.

It was someone recommended to me locally, as I thought it was 12months I didn't even think about contacting JL.

I will try and find the receipt but I don't hold out much hope as we recently threw so much out into a skip.
I think sadly I will have to get a new or refurbished model.

How did you pay, do you not have a credit/debit card statement? All that's required to exercise your consumer rights is proof of purchase, a statement along with JL's own records would be sufficient.

TheRightOne

Are you sure that you actually need a laptop? You seem to be going through them at a fair pace.

A more easily serviceable PC with a 4k monitor may be cheaper. With a PC you can more easily swap the faulty component, rather than scrap the whole laptop.