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DVLA human personnel

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  • @OP; The advice you've been given is correct. No firm worth its salt will hand you the V5, that document will never leave the premises if it is owned by the company, so don't think there's anything unusual in the fact you weren't holding it.
    . It's worth it for the company to deal with this situation in a timely manner for sure, but you as an individual? You don't even come into it. The only way you would be on the hook is if the van had been given or sold to you, and I'm pretty sure you would remember that ;)
  • AdrianC
    AdrianC Posts: 42,189 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper
    @OP; The advice you've been given is correct. No firm worth its salt will hand you the V5, that document will never leave the premises if it is owned by the company, so don't think there's anything unusual in the fact you weren't holding it.
    It's entirely likely that the company themselves don't have it - and it's with the financier the van is leased from.
  • Ectophile
    Ectophile Posts: 7,991 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    gesdt50 said:
    Ectophile said:
    It's the person (or company) named on the V5 who is the registered keeper.  Not the person who is actually holding the bit of paper at any given moment.
    If the vehicle needs to be transferred to somebody else, that can be done on-line.
    Would that be on the .Gov site, DVLA keeps going to Ownership, registered keeper ? 
    Thanks

    For anything to do with the DVLA, always go to the gov.uk web site.  Any other sited are just people grabbing payments off you to do things you could have done yourself.
    But, as others have said, you probably don't need to do anything.
    If it sticks, force it.
    If it breaks, well it wasn't working right anyway.
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