Mana arrangement to pay

Hello, I wonder if someone has advice. I had 2 credit cards with mana which were put on arrangement to pay in 2008  one was paid off in full November 2013 and the other in June 2015 both cards show closed on my credit file but arrangement to pay markers still on, I thought they where removed after 5 years , they informed me they can show them for ten years after the accounts are closed is this correct please
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Comments

  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    They should both disappear 6 years from closure.

    Are you sure the older one shows closed?


  • kevey1968
    kevey1968 Posts: 6 Forumite
    First Post
    Yes both show closed with the payments markers on one June 2013 to November 2013 and the other June 2013 to august 2015 , raseid it credit karma and mana they say 10 years from a month after last paymeny
  • MovingForwards
    MovingForwards Posts: 17,139 Forumite
    10,000 Posts Sixth Anniversary Name Dropper Photogenic
    edited 16 July 2020 at 6:55PM
    Mortgage started 2020, aiming to clear 31/12/2029.
  • kevey1968
    kevey1968 Posts: 6 Forumite
    First Post
    I am going to raise it with mana directly tomorrow , credit Karma insist all closed accounts are removed after 10 years only if a account is defaulted it is removed at six yearsAfter  the date of default
  • kevey1968
    kevey1968 Posts: 6 Forumite
    First Post
    Just an update, joined Experian one mana account with A R from June 2014 to august 2015 why a different report from two different companys
  • MovingForwards
    MovingForwards Posts: 17,139 Forumite
    10,000 Posts Sixth Anniversary Name Dropper Photogenic
    kevey1968 said:
    Just an update, joined Experian one mana account with A R from June 2014 to august 2015 why a different report from two different companys

    That will be down to Mana and their reporting to the credit reference agencies.
    Mortgage started 2020, aiming to clear 31/12/2029.
  • kevey1968
    kevey1968 Posts: 6 Forumite
    First Post
    Spoke to mana they say they stop reporting 28 days after the account is closed and the credit agency’s are responsible for how long the information is shown, as my experion credit file is correct that is the one I should go on as the free ones might only update every few months or so, do people have trouble with the free credit reports 
  • Malkytheheed
    Malkytheheed Posts: 657 Forumite
    Fourth Anniversary 500 Posts Name Dropper
    AP is an obscene thing anyway. My friend was put on AP without his knowledge while paying MORE than the minimum on a card and having never missed a payment ever. He simply called his card company to say "I MAY be a bit tight for funds in the coming months, what should I do"? They suggested to stop paying in full every month and pay a set amount, he agreed, then they asked how much, he gave them a figure of 300 pounds (minimum payment was like 50 pounds). never missed a payment, but they had put him on AP marker. To this day his file is tarnished with them. horrendous and esspecially as they remain till 6 years after account closure. So they can actually last longer than someone who went bankrupt 6 years ago. just bonkers. they should be banned. 
  • MovingForwards
    MovingForwards Posts: 17,139 Forumite
    10,000 Posts Sixth Anniversary Name Dropper Photogenic
    AP is an obscene thing anyway. My friend was put on AP without his knowledge while paying MORE than the minimum on a card and having never missed a payment ever. He simply called his card company to say "I MAY be a bit tight for funds in the coming months, what should I do"? They suggested to stop paying in full every month and pay a set amount, he agreed, then they asked how much, he gave them a figure of 300 pounds (minimum payment was like 50 pounds). never missed a payment, but they had put him on AP marker. To this day his file is tarnished with them. horrendous and esspecially as they remain till 6 years after account closure. So they can actually last longer than someone who went bankrupt 6 years ago. just bonkers. they should be banned. 

    They are disgusting. 

    I think the concept is good as it shows an agreement was made, I don't believe they should stay on for 6 years afterwards and they fall outside of all other markers eg defaults, CCJs, bankruptcy and in my experience tend to be viewed worse than the others. 
    Mortgage started 2020, aiming to clear 31/12/2029.
  • kaMelo
    kaMelo Posts: 2,814 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    AP is an obscene thing anyway. My friend was put on AP without his knowledge while paying MORE than the minimum on a card and having never missed a payment ever. He simply called his card company to say "I MAY be a bit tight for funds in the coming months, what should I do"? They suggested to stop paying in full every month and pay a set amount, he agreed, then they asked how much, he gave them a figure of 300 pounds (minimum payment was like 50 pounds). never missed a payment, but they had put him on AP marker. To this day his file is tarnished with them. horrendous and esspecially as they remain till 6 years after account closure. So they can actually last longer than someone who went bankrupt 6 years ago. just bonkers. they should be banned. 

    How can you claim he had an AP without his knowledge?  He instigated the conversation with his lender saying things were a bit tight. As a result of this conversation he agreed a payment plan. It's the very definition of an agreement to pay.
    More to the point, if the minimum payment was £50 (ish) and he could afford £300(ish) why did he bother contacting them at all. 

    On the principle of AP's I agree with you, they can be far more damaging to a credit file than a default but ban them?
    How is that even possible? How can you ban a lender and debtor agreeing to vary to a credit agreement?

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