We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Cancel holiday due to diagnosis of cancer

I have a holiday booked with loveholidays not able to contact them as no phone lines open and no one answering live chat. Not sure what to do 

Comments

  • jackieblack
    jackieblack Posts: 10,690 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    This is exactly the type of circumstance that travel insurance is there to cover.
    Everything will be alright in the end so, if it’s not yet alright, it means it’s not yet the end
    Quidquid Latine dictum sit altum videtur
  • Alan_Bowen
    Alan_Bowen Posts: 4,956 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Yes, contact your insurer immediately. They will need medical evidence and a cancellation invoice from Love Holidays,  which may well take some time but get the ball rolling as quickly as possible. And most importantly, start the treatment and beat cancer, the best of luck
  • heatherw_01
    heatherw_01 Posts: 6,860 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    This is an insurance claim.
    Sorry for your / someone close to you news
    I’m a Forum Ambassador and I support the Forum Team on the Quick Grabbit, Freebies, Overseas Holidays & Travel Planning and the UK Holidays, Days Out & Entertainments boards.
    If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
    All views are my own and not the official line of MoneySavingExpert.
  • mattyprice4004
    mattyprice4004 Posts: 7,492 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Sorry to hear of your news, but Loveholidays aren't under any obligation to cancel / amend because of this. 
    Contact your insurer, they'll be able to assist you in making a claim. 
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.5K Banking & Borrowing
  • 254.4K Reduce Debt & Boost Income
  • 455.5K Spending & Discounts
  • 247.4K Work, Benefits & Business
  • 604.3K Mortgages, Homes & Bills
  • 178.5K Life & Family
  • 261.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.