garden paving complaint

neilmcl

mutley74 said:

The paver only used concrete bevelled on the edging blocks, the sub base did not extend further than the blocks. There is no vehicle traffic over this area.  Finally he has agreed to come out to visit the gaps and hopefully correct this. I paid a fortune for this job and it seems like the company dont want much to do with it now. 

As is quite often the case after they've taken your money. Hopefully he'll do a better job at sorting it out, good luck.

mutley74

neilmcl said:

mutley74 said:

The paver only used concrete bevelled on the edging blocks, the sub base did not extend further than the blocks. There is no vehicle traffic over this area.  Finally he has agreed to come out to visit the gaps and hopefully correct this. I paid a fortune for this job and it seems like the company dont want much to do with it now. 

As is quite often the case after they've taken your money. Hopefully he'll do a better job at sorting it out, good luck.

Hopefully. I got him through checked and vetted. He refused to answer any calls or emails to fix this despite offering a 5 yr guarantee. Fortunately checked and vetted raised a complaint against him if he did not look into this. 

TELLIT01

greyteam1959 said:

Looks like the edging row is falling away due to poor preparation of the sub surface.
Take them all up & relay with a proper foundation.

Why should the OP do the work?  They paid for a job with an alleged 5 year warranty and the job hasn't even lasted 1 year.  If they can't get hold of the original contractor they will unfortunately have to take that route, but I wouldn't give up too easily.  The OP needs to check the site he found the contractor on and see if they offer any form of assistance in this situation.