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VAT Refund on UK Caravan Holiday
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I have a caravan break booked with Hoaseasons in August and have paid a deposit. I have just received the reminder to pay the remaining balance and they have not reduced it for the VAT reduction to 5%. I am sure if VAT had increased they would be billing me more, so why are they not passing in the VAT reduction? What rights do I have as the customer in this situation please?