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Bailiffs Letter

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In Feb 2019 I returned to UK after a trip to Australia. The night before that trip we stayed at an Airport hotel which has Parking Eye. I was travelling, my companion wasn’t, so left the hotel the following morning and drove home.  I paid for a shuttle bus ticket to drop off and pick up from the terminal and return me to the hotel where my lift was waiting. The driver did not leave the vehicle at any time, I got off the shuttle bus, put the bags in the car and left.
About 2 weeks later a PCN arrived. I immediately phoned the hotel and explained and I was asked to email the hotel management with the circumstances, which I did. A few weeks later, another charge letter arrived etc, they were all ignored as per advice relevant to Scotland, which is where the Hotel is located, read here previously. The letters stopped.
Today a letter from DCBL Bailiffs has arrived, a Notice of Debt Recovery, which is quite terrifying for normally law abiding folk with no debts.
What course of action, if any, can the Forumites suggest please. 
Many thanks. 

Comments

  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    It's a debt collectors letter.

    The fourth post in the NEWBIES thread tells you exactly how to deal with it.
  • beamerguy
    beamerguy Posts: 17,587 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Turn the letter over .... does it say this is not subject to bailiff action.


  • Oh, Yes it does. Sorry I panicked and didn’t even turn it over. It says the Liability for this charge in Scotland is ‘The driver of the vehicle on the date and time of this PCN being issued is responsible for payment. 
     That information has never been disclosed. 
    Also states ‘This case is not subject to High court or bailiff action’ Capital letters are where they have put them. 
    Thanks again for calming me down, my other half is in hospital at the moment with heart problems so I’m anxiety central at the moment. 
  • D_P_Dance
    D_P_Dance Posts: 11,591 Forumite
    Part of the Furniture 10,000 Posts Name Dropper

    Nine times out of ten these tickets are scams, so consider complaining to your MP., it can cause the scammer extra costs, and in some cases, cancellation. 

    Parliament is well aware of the MO of these private parking companies, many of whom are former clampers, and on 15th March 2019 a Bill was enacted to curb the excesses of these shysters. Codes of Practice are being drawn up, an independent appeals service will be set up later this year,

    Just as the clampers were finally closed down, so hopefully will many of these companies, persistent offenders denied access to the DVLA database and unable to operate.

    Hopefully life will become impossible for the worst of these scammers, but until this is done you should still complain to your MP, citing the new legislation.

    http://www.legislation.gov.uk/ukpga/2019/8/contents/of these Private Parking Companies.




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