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Cheap gas prices from Ebico - Be quick!

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Comments

  • merchcon55
    merchcon55 Posts: 307 Forumite
    Part of the Furniture 100 Posts Name Dropper
    Just noticed this rate today - For high Gas users such as myself, this would save me £23 a year compared to my rate with Outfox the market (OFTM). It would also lock in the rate for 4 more months than my current deal, though it would be during a comparatively low Gas usage period (April - August 2021). The downside is, as Ebico Electricity rate is high, I would need to switch my Electricity back to Symbio - and I am quite happy to be away from there.

    I do realise that some have had issues with OFTM - I have had no issues with them after 4 months. They did try to adjust our Direct Debit by £10 more per month - quick online chat and in fact I got them to reduce the Direct Debit by £17 per month - I will then increase it myself starting in October for winter usage. They had no issue with this.

    Quite novel concept used by OFTM compared to Symbio - you give them a meter reading, and next day you get an invoice that reflects the charges of the meter readings given - very unlike Symbio.


  • wakeupalarm
    wakeupalarm Posts: 1,091 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Ebico are atrocious for customer service at the moment.  They are not answering telephone calls or emails. I think they must be a one man band operation. I would avoid them at all costs.
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