Forum Home» Phones & TV» Broadband & Internet Access

Virgin price increase, what are my options?

New Post Advanced Search

Virgin price increase, what are my options?

edited 11 July at 1:37AM in Broadband & Internet Access
1 reply 127 views
David28David28 Forumite
11 posts
First Post
edited 11 July at 1:37AM in Broadband & Internet Access
I had a deal with Virgin for my phone and internet and it has just ended after 18 months, my bill for phone and internet has been increased to £49 per month for 100mbs internet and landline.
I have a BT line into the house but there is no socket connected to it, it has been wallpapered over, the wires are behind the wallpaper in the box.
I will look for the socket and reconnect it.
How do I find out what the BT phone number is/was and will the line still be connected to the exchange?

Replies

  • Neil_JonesNeil_Jones Forumite
    4.2K posts
    Eighth Anniversary 1,000 Posts Name Dropper
    ✭✭✭✭
    The line is probably disconnected at the exchange, when you do a check with a provider of your choosing they'll ask for an address and they'll know what needs doing with that line, it can probably be reactivated remotely.  If worse comes to the worse Openreach will have to come out and connect a new line but quite unlikely that'll happen.
Sign In or Register to comment.

Quick links

Essential Money | Who & Where are you? | Work & Benefits | Household and travel | Shopping & Freebies | About MSE | The MoneySavers Arms | Covid-19 & Coronavirus Support