Tax Returned Ltd 8 July 2020 at 2:36PM in Reclaim PPI & other insurance 3 replies 902 views

TraceyM14

Please can someone help. My son filled in a form to claim back £60 uniform costs from HMRC and bever heard anything back last year. Now today he has received a letter stating hes due £488 tax rebate but a cheque has bee n sent to Tax Returned where they take a huge fee. Hes 21 doesnt want anyone dealing with his tax. The link was lacking info and misleading.  Hes due to loose £200. Is there a charge to cancel they gave no telephone number to talk to anyone! 

[Deleted User]

He'll have signed up for their services unfortunately, so too late to do anything about it now.

Hasbeen

TraceyM14 said:

Please can someone help. My son filled in a form to claim back £60 uniform costs from HMRC and bever heard anything back last year. Now today he has received a letter stating hes due £488 tax rebate but a cheque has bee n sent to Tax Returned where they take a huge fee. Hes 21 doesnt want anyone dealing with his tax. The link was lacking info and misleading.  Hes due to loose £200. Is there a charge to cancel they gave no telephone number to talk to anyone! 

He filled in a form from a Private company :   https://www.taxreturned.co.uk/ 

Not exactly lacking info or misleading? but it would have been better to say you could have went direct to HMRC to save money?

Contact details on their site:  https://www.taxreturned.co.uk/contact/

Not Government site:  https://www.gov.uk/tax-relief-for-employees/uniforms-work-clothing-and-tools

Yes, there will be a fee that he agreed to at the time. unfortunately they have done the work as he asked so will not cancel. Their site shows 28% plus vat? He is paying £200??

Fees shown here:  https://www.taxreturned.co.uk/fees/

Ensure in future he always uses the www.gov.uk  site for any tax related enquiries.

dunstonh

My son filled in a form to claim back £60 uniform costs from HMRC and bever heard anything back last year.

It is more likely that your son filled in a third party application from Taxreturned.co.uk and employed them to supply HMRC with the information.

The link was lacking info and misleading. 

Having just checked the site, it is actually very clear.  Just above the button to use them it states their charges.

Is there a charge to cancel they gave no telephone number to talk to anyone! 

He has the right to cancel within the cancellation rights period.  However, outside of that period, there is no right to cancel without cost and as the job has been completed they are entitled to the money.

Hes due to loose £200.

Yes it is very sad but it could be a good lesson for him.   When it comes to Government, you can do most things free of charge and they use the .gov.uk domain.  And HMRC themselves are not scary or horrible unless you are under investigation.  For routine matters, they usually bend over backwards to be helpful.