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![[Deleted User]](https://us-noi.v-cdn.net/6031891/uploads/defaultavatar/nFA7H6UNOO0N5.jpg)
[Deleted User]
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Comments
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Oddly, on one of the previous threads about the Confirmation of Payee initiative, Santander were specifically cited as having a nickname facility that sounds like exactly what you were looking for:
https://forums.moneysavingexpert.com/discussion/comment/76904255/#Comment_76904255
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Recognising the intended ac from multiple payee's of the same name issue already exists with Santander, how do you handle it now?
AIUI it doesn't have to be an exact match in the future.. you'll be offered the opportunity to elect to proceed with a non match.2 -
It would make sense for Santander to allow customers to assign 'nicknames' or show the payment reference field in the list of payees.
You don't have to enter the exact name of a payee when setting up a new transfer. You can, within reason, enter whatever name you like. You'll just have to click through all the dire warnings about making a payment to the wrong account.
Edit to add that Santander's app does show the payee reference field when you pull up a list of payees.
If I were you I'd phrase my suggestion as a complaint. It appears Santander offered you a work around to the problem instead of adding it to their to do fix list.0 -
The title of your post is incorrect in that the banks do not **require** you to enter the exact account name as if you don't you can always override it
as mentioned by others some banks have nickname fields and I can add that First Direct are one of these3 -
Deleted_User said:The bad news is that some financial institutions (eg Santander Bank) have made this a nightmare for customers like myself.
I consider it a minor nuisance rather than a nightmare, as you can still use whatever name you like. You just have to ignore the warning about the mismatch, and confirm that any payment is entirely your responsibility.Deleted_User said:So when I want to make a payment to one of my external accounts, there is no way from the list as presented to me by Santander to tell which is which. .I've raised this with Santander and suggested they provide an optional additional field to help me distinguish between each payee line where I could, for example, enter the bank/building society details. Previously I entered those details as my "payee", but under the new system that will not be permitted.- you can continue to use your existing payees
- as I said above, you can set up your new payees with exactly the same system as before
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eskbanker said:Oddly, on one of the previous threads about the Confirmation of Payee initiative, Santander were specifically cited as having a nickname facility that sounds like exactly what you were looking for:
https://forums.moneysavingexpert.com/discussion/comment/76904255/#Comment_76904255
But as I said before, it really isn't an issue as you can continue to use what you like in your payee name field.0 -
Can you not add some way of identifying it in the payment reference section? That's what I do with all my accounts (I'm not with Santander)Mortgage started 2020, aiming to clear 31/12/2029.0
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MovingForwards said:Can you not add some way of identifying it in the payment reference section? That's what I do with all my accounts (I'm not with Santander)
- you might need the Reference field for an actual Reference
- you can only see the Reference in the payee list in the mobile app, not in online banking
- you would then have two conventions for identifying your accounts - your existing ones, and your new ones
- since you can continue to use the naming convention you used for the last umpteen years, what would be the point?
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For those not in the know, this is how Santander displays a list of payees on its website:
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That's right, no Reference shown in the payee list in Santander online banking. They do show it in the mobile app.
And they don't show any nickname in online banking or in the mobile app since they don't have any nickname field at all0
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