FIRST SMARTPHONE

amstel2

Hello 

Any advice on this would be appreciated. 

My mobile is a Nokia 1315 with a Virgin PAYG sim that I have used for several years. However, with what’s going on re having to download apps etc just to go the pub I think I am going to have to tackle my Technophobia & get a smart phone. 

All I have stored on my phone are my contacts that are stored on the phone & the sim. 

I want to keep my existing number as I don’t want the hassle of contacting everyone to tell them I have a new number but if that is the only way i will have to. However, one problem is that the sim card is a micro sim & is too large to fit into a smartphone. 

I contacted a local independant phone shop who do lessons (on hold at the moment) & for advice re the sim. They said to contact my provider for a new smaller sim & bring that with the phone in when I am ready. 

I am wondering though how do you get the data from the old sim on to the new smaller sim. Also as I understand it I would need a code to transfer the number & this shop doesn’t do Virgin Mobile. 

I have been on the Virgin Big Talk tariff for years & pay £15pm & think am paying far too much on this deal compared to what friends with smartphones pay with other providers. Also I have a credit of approx. £40 would I be able to get this back. 

Also can anyone recommend an easy to use smartphone. 

I know this all sounds a bit thick but the government seems to assume everyone is tech savvy.

 

Thanks

 

 

 

 

 

 

eDicky

If you obtain a replacement SIM from Virgin it will have your current phone number already on it, but at the same time you should ask them about moving to a more suitable tariff. Check what's available with other networks for comparison, Virgin may discount a tariff to match what you find.

To move your number to a different provider you just obtain a PAC (Port Authorisation Code) from Virgin and give it to the new network after sign-up. By all means ask for the PAC (which expires after thirty days if unused) -  Virgin are more likely to offer discount if you appear serious about leaving them.

Instead of letting them talk you into a contract with a phone, I suggest you insist on a SIM-only deal and buy your handset separately, which is usually cheaper overall 

Norman_Castle

"I have been on the Virgin Big Talk tariff for years & pay £15pm & think am paying far too much"

Depends on how much you use your phone. Can Virgin supply usage information for the last few months or years? Any monthly tariff needs to match your usage.

Farway

Norman_Castle said:

"I have been on the Virgin Big Talk tariff for years & pay £15pm & think am paying far too much"

Depends on how much you use your phone. Can Virgin supply usage information for the last few months or years? Any monthly tariff needs to match your usage.

Trouble is OP old phone does not have data, so OP could be in for a nasty shock, especially for first time on smart phone and not being au fait with settings, Wi-Fi data only etc

I think OP would be better going for a own phone and initially at least a rolling 30 day SIM only contact so any error can be put right without being locked in for ever

Supatramp

I'm with Virgin, and currently getting 5000 minutes plus 10GB roll over, for £10pm.  I would suspect that's more than enough for the OP, and he stays with Virgin.