EDF and their dodgy twice a year billing rule.

MWT

badmemory said:

When they are doing it 6 monthly how do they decide what calorific value to use for the gas?

Exactly the same way that they do the billing for any period longer than a single day...

... the National Grid provides a daily average figure, the energy company will use the average of the daily average figures for the billing period (truncated to one decimal place, they are not allowed to round). Doesn't matter if that is 2 days or 365 days the method remains the same.

Andehh

Found this thread through my own frustrations with this. First time I have come across an energy company that wont show the bill monthly. 

I am looking to move from EDF ASAP, this being a fairly large reason as to why.

dunstonh

Care: 2020 thread revival.

Mobtr

If you have smart meters you can go onto the energy hub in My Account & see what’s been used, it’s a couple of days behind but you can get the gist. 

They have billed 6 monthly for years, the reason being it stops a review everytime a reading is given but if you don’t like it, go onto monthly variable instead. 

Andehh

I know its an old thread, but it is on topic & still just as relevant! 

Sadly I dont have a smart meter, we are in an odd position of having building work being done (12 months and counting) so are unable to get the meter changed as it is in an awkward position. As a result I am stuck taking manual meter readings when I pass the site, passing them to EDF and waiting for the next billing cycle to get an updated bill.

The amount we are paying is that of a medium house, even though it is only a building site & otherwise unoccupied. Despite the builder using the power for their kettle, power tools etc I still feel this usage is excessive...but it is difficult to judge as the last bill was in September when they increased the DD....now I want to see where we are but cant for another 2 weeks, as this is how long it will take EDF to create me an updated bill after I manually requested one.

it is all very labour intensive & unnecessary vs other energy companies where you can track it monthly online, with a bill emailed to you!

phillw

Andehh said:

I know its an old thread, but it is on topic & still just as relevant! 

Sadly I dont have a smart meter, we are in an odd position of having building work being done (12 months and counting) so are unable to get the meter changed as it is in an awkward position. As a result I am stuck taking manual meter readings when I pass the site, passing them to EDF and waiting for the next billing cycle to get an updated bill.

The amount we are paying is that of a medium house, even though it is only a building site & otherwise unoccupied. Despite the builder using the power for their kettle, power tools etc I still feel this usage is excessive...but it is difficult to judge as the last bill was in September when they increased the DD....now I want to see where we are but cant for another 2 weeks, as this is how long it will take EDF to create me an updated bill after I manually requested one.

it is all very labour intensive & unnecessary vs other energy companies where you can track it monthly online, with a bill emailed to you!

I'm paying more than double for my energy right now than I was a year ago.

Comparing bill values is really not that useful, you need to compare your monthly meter readings to see what the usage has been over time. You can check that the bills have been calculated correctly, but it is a sign of the times that the value will be much higher than it was.

I assume "the amount we are paying" is the direct debit, which has nothing to do with how much you are being billed for energy.

EssexHebridean

You said you have been taking regular readings, so simply calculate the amount. Used from those, then you will know if the Direct Debit is accurate for your estimated annual use, or too high (or come to that, too low!) you can then negotiate with them from a position of knowledge, and potentially sort out any issues before a bill is even issued. 

As you may have seen elsewhere in the thread, it is also possible to call them up and request a bill sooner than the end of the 6 month period, if required. 

While the thread might still be “on topic” all the questions it raised have already been answered, several times within it. 

ariarnia

Andehh said:

As a result I am stuck taking manual meter readings when I pass the site, passing them to EDF and waiting for the next billing cycle to get an updated bill.

The amount we are paying is that of a medium house, even though it is only a building site & otherwise unoccupied. Despite the builder using the power for their kettle, power tools etc I still feel this usage is excessive...but it is difficult to judge as the last bill was in September when they increased the DD....now I want to see where we are but cant for another 2 weeks, as this is how long it will take EDF to create me an updated bill after I manually requested one.

@Andehh  i'm not trying to be condesending. i'm going to explain how to work it out yourself. then you dont have to wait 2 weeks (it takes 5 mins, all you need is your readings and the rates which will be on your last bill). 

this is an example of how you do electric (gas it a differnt sum. let us know if you want to do that 2). 

meter reading from 1 oct = 01599
meter reading from 30 december = 01954
difference between readings = 355 kwh
number of days between readings = 90 
unit rate = 34.04p (this is the average cap from 1 oct)
standing charge = 46.36p (this is the average cap 1 oct)

355 (difference) x 0.3404 (unit rate) = £120.84
90 (number of days) x 0.4636 (standing charge) = £41.72
120.84 + 41.72 = £162.56
(162.56/100)*5 = £8.13 (VAT at 5%)
Total bill for use = £170.69

Then just check your last bill for how much credit you had. and your bank statements for oct-december to see how many payments youve made to them (you can ignore the 66 refunds as it cancels out the credit made by the goverment)

jimjames

Andehh said:

Found this thread through my own frustrations with this. First time I have come across an energy company that wont show the bill monthly. 

Except they will. Switch to full bill payment each month, you give a reading they bill you for your usage. Downside is that over the winter the bills will be much higher than summer.

Mstty

As much as the "do your own calculations from your usage" is correct I am glad I am with a supplier that takes the smart meter readings monthly and issues a monthly statement.

I would move away from EDF for this billing cycle alone.