Apple Pay not working 1 July at 3:16PM edited 1 July at 3:16PM in Mobiles 7 replies 114 views

venomx

Have an iPhone 7 for 4 months
use contactless Apple Pay every day and it’s been fine up until today

tried everything including factory reset then restoring my data 

any idea how to fix ? I called up Apple they did a remote diagnostic and said the sensor is fine 

when I tap the machine nothing happens . It used to pop up and I’d have to use my finger print but now nothing 

TadleyBaggie

Have you started using a new case on the iPhone? Did you try using it without a case?

venomx

TadleyBaggie said:

Have you started using a new case on the iPhone? Did you try using it without a case?

Nope. I’ve had the case the whole 4 months ... took it off and no different 

ididntgetwhereiamtoday

I’ve had the same issue intermittently on iPhone 7 over last 12 months. 

This model is getting on a bit, I take the case off every time but 10% of the time I have to use my card. 

venomx

My phone was purchased 4 months ago ! Not what you’d expect from a £300 phone
obviously I can send it to Apple but can’t be bothered with the effort

venomx

Did you resolve the issue ?

virginblue4

Have you tried removing the card and re-adding it? Probably a software issue as opposed to hardware. 

ididntgetwhereiamtoday

Use your debit card?