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Sky outage- can I claim compensation as I had loss of earning?
Emhat
Posts: 2 Newbie
Sky had a major problem yesterday and the service was down so I was unable to work from home and had loss of earnings- can I claim compensation? Thanks
0
Comments
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Assuming that you are using a domestic service - no. If you have a business service it'll depend on the terms of the contract.Emhat said:Sky had a major problem yesterday and the service was down so I was unable to work from home and had loss of earnings- can I claim compensation? Thanks1 -
You'll get diddly squat from Sky as its sold as a residential service, ie not for business use. Of course that doesn't stop some people using it for work. Perhaps now's a good time to think about getting a proper business broadband service which comes with a proper SLA (service level agreement) where you will get compensated financially should you suffer any kind of outage? But be warned, such services cost a small fortune (think £100s per month) rather than the £20+/m you're paying for Sky.Emhat said:Sky had a major problem yesterday and the service was down so I was unable to work from home and had loss of earnings- can I claim compensation? Thanks0 -
No loss of earnings compensation from any "home" broadband providers.0
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