Trusteer Rapport for online banking

DoaM

Yes, they're all banks.

jonnygee2

I think you might find that most members of this forum with experience of Trusteer, hate it with a passion

I wouldn't say I hate it but it is totally useless unless you are normally using internet explorer (which you shouldn't be). Browsers like Chrome, Firefox and Safari already have the features of TR built into them natively. Waste of disk space and time really.

inspectorperez

DoaM said:

Yes, they're all banks.

Wise guy 😊

GunJack

...and there's me thinking we'd laid the ghost of cRapport to rest on this forum several years ago.....
..even the name, TRUSTeer... is, well, shady to say the least
good on the OP for getting shut

adindas

Hi Guys

Like some of this forum, in the past I frequently experienced numerous problem with Trusteer Rapport extension where if stops working and will need to reinstall it again. So I remove it.

I have mutated my OS to Windows 11 Pro. Also I already have Malwarebyte Premium in addition to AVAST anti virus. What is your opinion about reinstalling Trusteer Rapport  extension? Pro and Contra please??

RumRat

Don't reinstall TR it's useless and no longer needed....Uninstall Avast and use Windows defender with your Malwarebytes. You won't need anything else to carry on safely. 
If you read the thread you wouldn't be needing to ask the question....

adindas

RumRat said:

Don't reinstall TR it's useless and no longer needed....Uninstall Avast and use Windows defender with your Malwarebytes. You won't need anything else to carry on safely. 
If you read the thread you wouldn't be needing to ask the question....

Appreciate your answer. I did read the whole thread. I wonder why some banks, financial institution like Santander are recommending their customers to Install Trusteer Rapport. What is the point of recommending to their customers if it is useless ??

EnPointe

inspectorperez said:

Bank of America, Santander, HSBC, First Direct, Co-op Bank.

i've banked with HSBC for many  years and have used their online banking  on and off since it  was lanunced and fairly extensively over  the past however many  years since their realunched their mobile app and  web based spoolutions ( using the  Digital  smart key  "FA on  mobile devices)  and have never been asked to install this software to access online services from HSBC in the UK 

Neil_Jones

adindas said:

RumRat said:

Don't reinstall TR it's useless and no longer needed....Uninstall Avast and use Windows defender with your Malwarebytes. You won't need anything else to carry on safely. 
If you read the thread you wouldn't be needing to ask the question....

Appreciate your answer. I did read the whole thread. I wonder why some banks, financial institution like Santander are recommending their customers to Install Trusteer Rapport. What is the point of recommending to their customers if it is useless ??

"Trusteer Rapport is an IBM software product that was originally developed to protect against Man in the Browser (MiiB) attacks back when the popular browsers didn't have abilities like sandboxing or other isolation techniques to protect them from being corrupted and taken over by various forms of malware.

Since the time Rapport was created, both the browsers and Windows itself have changed greatly, while though Rapport may have had to change some to continue working as well, it's outdated technology trying to do things that aren't really necessary anymore."

So in other words... if you're using Internet Explorer it might be of use, as this thing hasn't been updated since... well forever basically and its end of life in any event so you probably shouldn't be using it anyway.

If your browser's not IE and is relatively up to date, you don't need Rapport, as it does nothing that your modern browser can't do anyway.