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Warranty and new build home appliances.
Comments
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There are no implied warranties when you buy a house. If Zanussi are prepared to treat it as covered under their warranty that's great, but I can't see you'll have anywhere to go otherwise, assuming your contract didn't say the builder was guaranteeing the appliances.
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I'm in a similar situation... My new build house came with a fitted kitchen, and the hob extractor has failed within the first couple of months. While I was given warranty information for the hob, over, fridge freezer, etc, I have nothing for this extractor hood. It appears to be an unbranded item.
The builder/seller is being really slow. My initial thought was that they would be responsible for all this, but could they reasonably have excluded things like this cooker hood? Currently - and it's taken me 7 weeks to get this far - the builder is directing me to a kitchen fitter, who apparently supplied and installed the kitchen, but this is a company I've never heard of before or had anything to do with.
Where do the wise people of MSE suggest I go with this?0 -
Its not Symphony is it?moocowone said:
I'm in a similar situation... My new build house came with a fitted kitchen, and the hob extractor has failed within the first couple of months. While I was given warranty information for the hob, over, fridge freezer, etc, I have nothing for this extractor hood. It appears to be an unbranded item.
The builder/seller is being really slow. My initial thought was that they would be responsible for all this, but could they reasonably have excluded things like this cooker hood? Currently - and it's taken me 7 weeks to get this far - the builder is directing me to a kitchen fitter, who apparently supplied and installed the kitchen, but this is a company I've never heard of before or had anything to do with.
Where do the wise people of MSE suggest I go with this?0
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