We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Slow laptop
Murmansk
Posts: 1,205 Forumite
in Techie Stuff
A friend of mine has a Lenovo laptop that I bought her a couple of years ago, it's fairly decent and has a Core I5 processor and SSD rather than hard drive.
She describes it as being "slow" - she has very speedy broadband so I don't think that's the problem. She's been using the laptop to work from home in recent weeks so it's become more of an issue.
My instinct in the past would have been to run CCleaner on it but I seem to think I've read that it's no longer so good and I've heard some bad things about it that I can't really remember.
What's my best starting point these days please?
She describes it as being "slow" - she has very speedy broadband so I don't think that's the problem. She's been using the laptop to work from home in recent weeks so it's become more of an issue.
My instinct in the past would have been to run CCleaner on it but I seem to think I've read that it's no longer so good and I've heard some bad things about it that I can't really remember.
What's my best starting point these days please?
0
Comments
-
if this has become an issue since working from home what new programs have they started using?
I would also try to get a better description than "slow"0 -
Using CCleaner daily no problems .As above what is slow laptop of internet .Usual reason for slow is users junk and often AV multiples .0
-
Well - it seems to take longer than you'd expect to boot up and when using it there's sometimes a delay as though it's "thinking". She uses web-based Google office stuff like Gmail and Google Sheets etcgetmore4less said:if this has become an issue since working from home what new programs have they started using?
I would also try to get a better description than "slow"0 -
Check startup items usually AV loading/ scanning at boot .
0 -
Basic info needed. 1.type "speed test" in any browser to get internet speed. 2. How much memory (total) 4. How much disk space FREE. 5. run winver at command line 6. Which antivirus? May be more than one...
0 -
Internet speed not an issue - it's 70Mbps, there's only one antivirus it's Kaspersky. Memory and disk space, will need to check.grumpycrab said:More info needed. 1.type "speed test" in any browser to get internet speed. 2. How much memory (total) 4. How much disk space FREE. 5. run winver at command line 6. Which antivirus? May be more than one...0 -
Remove Kaspersky, run Windows update (don't upgrade to 2004 unless it's already there); restart.
0 -
Why ?grumpycrab said:Remove Kaspersky,0 -
To rule out one possible problem. Windows has its own antivirus. You can put K back later.
0 -
Run MSCONFIG and see what's starting up .But i would probably backup data and factory restore .0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.5K Banking & Borrowing
- 254.1K Reduce Debt & Boost Income
- 455K Spending & Discounts
- 246.6K Work, Benefits & Business
- 602.9K Mortgages, Homes & Bills
- 178.1K Life & Family
- 260.6K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards