VCS Claim & Defence

Snakes_Belly

Well done,  Always a good end to the week when VCS lose especially twice.

D_P_Dance

Re the data breach, read this

https://www.citizensadvice.org.uk/law-and-courts/legal-system/small-claims/making-a-small-claim/

She asked if anyone wanted to make an application at the end and I asked for costs as per the schedule but she said they couldn't be awarded because it was small claims. 

What not even the usual derisory £95?

beamerguy

WOW,  that is great news, well done.

It has got to the stage with VCS that we must give them 100 lines to repeat

"We must try harder and fully understand data protection"

nosferatu1001

Well done!
but seriously
how could this NOT be u reasonable behaviour? They failed to meet multiple ordered, data breach etc. 

D_P_Dance

In think that every denial of unreasonable behaviour where  reasonability would define that behaviour as unreasonable should be questioned.  Ask your MP to contact the Minister. 

Covid_Vaccinator

emilycharlotte said:

Hi All
VCS have kindly sent through their bundle less than 24 hours to the hearing. It seems to be the 'correct' bundle this time. They have sent it to the email address I specifically explained that I no longer use and have before explained that I will not accept service to the email address.
The Judge responded to my email and said it would be considered at the hearing and asked me to copy it to VCS, which I did. VCS responded saying "we would like to make the point that the Defendant had not queried why a bundle for the incorrect Defendant was emailed to her". 
A few points to raise at the hearing tomorrow I think are: 
NTK has never been received from the Claimant, despite them stating this was sent on 3/10/19. The NTK is not included in the bundle (is that normal)? So the first correspondence I received from them on 1.11.19 was not compliant with NTK rules set out in the POFA.
VCS's failure to comply with the Court Order in relation to the filing of witness statement AND the failure of them filing a bundle 2 days in advance of the hearing. I had no idea what their evidence was until less than 24 hours before the hearing. 
The fact that I broke down in the carpark run by them which is why the maximum 2 hour stay was overran. The Claimant does not set out in their 'contract' what to do in the event of a breakdown. When I tried to call the number advertised it sent me through to a mailbox that was full.  
Anything else?

VCS have also committed a data breach with my case. What did the ICO say when you contacted them?

KeithP

Covid_Vaccinator said:

emilycharlotte said:

Hi All
VCS have kindly sent through their bundle less than 24 hours to the hearing. It seems to be the 'correct' bundle this time. They have sent it to the email address I specifically explained that I no longer use and have before explained that I will not accept service to the email address.
The Judge responded to my email and said it would be considered at the hearing and asked me to copy it to VCS, which I did. VCS responded saying "we would like to make the point that the Defendant had not queried why a bundle for the incorrect Defendant was emailed to her". 
A few points to raise at the hearing tomorrow I think are: 
NTK has never been received from the Claimant, despite them stating this was sent on 3/10/19. The NTK is not included in the bundle (is that normal)? So the first correspondence I received from them on 1.11.19 was not compliant with NTK rules set out in the POFA.
VCS's failure to comply with the Court Order in relation to the filing of witness statement AND the failure of them filing a bundle 2 days in advance of the hearing. I had no idea what their evidence was until less than 24 hours before the hearing. 
The fact that I broke down in the carpark run by them which is why the maximum 2 hour stay was overran. The Claimant does not set out in their 'contract' what to do in the event of a breakdown. When I tried to call the number advertised it sent me through to a mailbox that was full.  
Anything else?

VCS have also committed a data breach with my case. What did the ICO say when you contacted them?

@emilycharlotte has not visited MSE forums since last November.
Maybe sending her a PM will get her attention.