No viewing card received yet!

cherry76
cherry76 Posts: 875
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edited 23 June 2020 at 11:58AM in TV MoneySaving
I am upgrading from sky+HD to sky Q next week.  Have not received viewing card yet?  Should I ring sky as I know the lines must be busy or wait for it to turn up?  I read when searching that the engineer carry spare ones.

Comments

  • cajef
    cajef Posts: 6,258
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    When I did the same upgrade I was told a new viewing card was not needed, the engineer transferred the viewing card from the old +HD box.
  • Neil_Jones
    Neil_Jones Posts: 8,807
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    If your viewing card is new enough it will work on Q.  If it starts with the number 7 it should work with SkyQ.
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