VT moneyway

Car_54

Azareef said:

The car had just under 40k when I brought it so I've do about 90k in the time I've had it.
The key is probably in a box somewhere from when I moved house.
I just think it's a bit excessive to expect the car to be in showroom condition for its age and mileage, don't get me wrong I've looked after it the best I can it's my car I wouldn't buy something I needed to use daily to just leave it to rot away. I've looked for cars the same model age and mileage+/- and none of them are perfect and I dont think anyone but a car that age and use would expect perfection surly?

No-one is looking for "showroom condition" or "perfection", just some basics.

As explained above, the lack of service history will significantly affect the resale value. The key may cost £200+ to replace.

DoaM

What car is it? Is it one where the service history is recorded on a central database? Did you use a manufacturer franchise (dealer) for the servicing?

Azareef

The car is in good condition the scuff on the alloy is tiny, the scratch the the rear plastic is deep I did that when loading something to the boot
The car is a Mazda 6 
I've had the services done by a local garage not a Mazda dealer 

I'm going to search for the key 

AdrianC

Azareef said:

the scuff on the alloy is tiny

Less than 50mm? Then it's within fair wear and tear.

the scratch the the rear plastic is deep I did that when loading something to the boot

So absolutely within the realms of charging.

Herzlos

Azareef said:

The car is in good condition the scuff on the alloy is tiny, the scratch the the rear plastic is deep I did that when loading something to the boot
The car is a Mazda 6 
I've had the services done by a local garage not a Mazda dealer 

I'm going to search for the key 

The local garage should hopefully still be able to give you a copy of the service paperwork.

But you've already returned the car so I don't know how receptive moneyway will be to you sending on the key/paperwork, it'll almost certainly have gone straight to an auction.

Azareef

Well I've contacted the garage and they say the service reports are on an online database, he did say he will try and print them off for me.
I've contacted the finance company and they have said if I email the service over and post the key if I find it ASAP they will take it off the bill.
The alloy is less than 50 mm
The finance company have not received the report yet so can't do much about it yet but have said once they have it they will contact me to discuss everything

MinuteNoodles

Azareef said:

I've had the services done by a local garage not a Mazda dealer

You're stuffed then without any physical proof of proper servicing to manufacturer's standards which would've been on a digital record if done at a main dealers which could be printed out by any Mazda dealership. Pretty much all leases and PCP require you to maintain the car to manufacturers schedule and that'll often include using geniune parts. I hope that you were saving a fair bit over main dealer servicing.

The service due message on the dash means nothing. If Mazdas are anything like Ford you can reset the service due message merely iby turning on the ignition and holding down the accelerator and brake pedal for 30 seconds.

Mercdriver

MinuteNoodles said:

Azareef said:

I've had the services done by a local garage not a Mazda dealer

You're stuffed then without any physical proof of proper servicing to manufacturer's standards which would've been on a digital record if done at a main dealers which could be printed out by any Mazda dealership. Pretty much all leases and PCP require you to maintain the car to manufacturers schedule and that'll often include using geniune parts. I hope that you were saving a fair bit over main dealer servicing.

The service due message on the dash means nothing. If Mazdas are anything like Ford you can reset the service due message merely iby turning on the ignition and holding down the accelerator and brake pedal for 30 seconds.

Won't be much of a saving as Mazda main dealer servicing is quite reasonable as a rule in my experience.

Azareef

I've got my garage to print the service history out as the use Mazda's data base so should be fine.

The service light on the car as far as I know is reset by the garage but I don't know of it can be done by turning it on with the accelerator

The car was a HP not PCP and from the contract I have says nothing about services