Tennis ball scam

RodBod

Has anyone else suffered from this?  I purchased a dog ball launcher for $22.98 inc. $5.99 postage. The item described itself as “drop the ball into the launcher and it propelled it 10,20,30 feet - hours of fun for your dog” 
I recieved a cheap $1 tennis ball (full sized And not a small ball and impossible for a corgi to pick up - as advertised on video) anyway upshot after emails is that the company say I can get 50% refund or else I have to pay return postage of $20 to return the item. Totally scammed and PayPal refuse to refund. The company name is Dongguan Shunfa Logistics Co., Ltd and have multiple adverts via Facebook and Instagram all directing back to Dongguan Shunfa Logistics Co., Ltd
I’d be interested to hear if any help is available or someone can look into this scam (PayPal forum has nearly 500 complaints against this company in one thread alone)
thanks in advance
RodBod

Manxman_in_exile

Are you in the USA?  (You're pricing stuff in $US).  This is a UK forum.  If you have purchased from a Chinese site your purchase is probably subject to Chinese consumer protection and laws - if they have any...

If you are in the US, does your state have some sort of consumer advice bureau?

Aylesbury_Duck

You need to brush up on US consumer law.

hollydays

Chinese Facebook scammers,so many of them

RodBod

IM in UK - used PayPal to buy it via Facebook and was charged in USA $ 
re; I recieved a full size tennis ball so I kinda guess it was miss advertised, however you can get mini tennis balls as I have some for my Yorkie. 

It’s a heads up in case anyone else falls victim. 

Thanks for your very welcoming replies 🤨👌

askeym

hollydays said:

A little bit surprised you already hadn't figured a corgi couldn't get a tennis ball in its mouth

Well, the Queens dogs had no problems.

hollydays

I buy the ordinary sized ones for one of my dogs. Pay £1 included tennis ball from a supermarket . Never seen small sized ones, not sure how the momentum would work with those

JJ_Egan

Chinese balls are smaller .

RodBod

hollydays said:

I buy the ordinary sized ones for one of my dogs. Pay £1 included tennis ball from a supermarket . Never seen small sized ones, not sure how the momentum would work with those

LOL  My point being I bought a ball launcher NOT a tennis ball - Poundland sell a pack of three small tennis balls for .......£1 why on earth would I spend £15 on one ball and why pay £3 for postage. The advert showed a ball launcher for sale not a £0.50p ball 

RodBod

Here is a link to similar product - the company I bought from has removed the original advert, this one is worded exactly the same. Perhaps this explains the product. https://topdealhunter.com/products/automatic-tennis-ball-launcher?variant=32284306505824&utm_medium=cpc&utm_source=google&utm_campaign=Google%20Shopping&gclid=EAIaIQobChMIwpz78e2D6gIVkuvtCh0fOQ88EAQYASABEgJQ-PD_BwE

davidmcn

RodBod said:

Here is a link to similar product - the company I bought from has removed the original advert, this one is worded exactly the same. Perhaps this explains the product. https://topdealhunter.com/products/automatic-tennis-ball-launcher?variant=32284306505824&utm_medium=cpc&utm_source=google&utm_campaign=Google%20Shopping&gclid=EAIaIQobChMIwpz78e2D6gIVkuvtCh0fOQ88EAQYASABEgJQ-PD_BwE

It does at least specify the size of the balls.