scottish power 13 June 2020 at 4:08PM in LPG, Heating Oil, Solid & Other Fuels 4 replies 71 views

dfjs

for months Scottish Power take £3000 DD out my bank each month and each month I contact them for a refund and get DD changed and heyho each month reverts back to £3000.Now up till Feb I always got refunded but since feb thgeres some computer glitch at Scottish power and they are not able to refund any funds, I have tried Indemnity claims  on DD payments and Scottish power keep claiming it back I have phoned emailed text online chat you name it ive done it and still they cant sort it out  Basically they owe me £6000  as of  DD they took wrongly,
No matter whom I talk to or whom I write to no one can sort it out, I have now cancelled the DD because no matter how many times its changed it defaults back to £3000.SWo since Feb I have been trying everything to recover mu money to no result, They sent a checque for £3001.36   where they got this figure from I do n ot kinow, I requested to cancel cheque as I can not get to a bank, I have been nice nasty threatening anything you can think threatened court action etc  but nope they will not pay me my money,I have also lost 5 months interest on this being out my bank not to mention the distress, WHAT ELSE CAN I DO HELP     

Robin9

You've actually posted in the wrong section - this is for LPG etc. Hopefully the Forum Team will move it.

£3000 is a staggering amount for a domestic supply - what did it used to be and were you in considerable debt.

What is stopping you banking the cheque ?  You could post it to your bank.

Vegastare

Must be a business supply.....did you set up the direct debit for this amount.

veejay43

Trying to follow on from previous posts of mine about Scottish power, could someone redirect me please, posted here as says "other fuels" besideslpg

Thanks in advance

Hasbeen

veejay43 said:

Trying to follow on from previous posts of mine about Scottish power, could someone redirect me please, posted here as says "other fuels" besideslpg

Thanks in advance

Yes if you click on the part that says ENERGY it will be for electric / gas
And to find the thread you started In ENERGY Shortcut here? LOL

https://forums.moneysavingexpert.com/discussion/6106397/scottish-power-doubling-my-dd-payment/p1