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scottish power

for months Scottish Power take £3000 DD out my bank each month and each month I contact them for a refund and get DD changed and heyho each month reverts back to £3000.Now up till Feb I always got refunded but since feb thgeres some computer glitch at Scottish power and they are not able to refund any funds, I have tried Indemnity claims  on DD payments and Scottish power keep claiming it back I have phoned emailed text online chat you name it ive done it and still they cant sort it out  Basically they owe me £6000  as of  DD they took wrongly,
No matter whom I talk to or whom I write to no one can sort it out, I have now cancelled the DD because no matter how many times its changed it defaults back to £3000.SWo since Feb I have been trying everything to recover mu money to no result, They sent a checque for £3001.36   where they got this figure from I do n ot kinow, I requested to cancel cheque as I can not get to a bank, I have been nice nasty threatening anything you can think threatened court action etc  but nope they will not pay me my money,I have also lost 5 months interest on this being out my bank not to mention the distress, WHAT ELSE CAN I DO HELP     

Comments

  • Robin9
    Robin9 Posts: 12,762 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    You've actually posted in the wrong section - this is for LPG etc. Hopefully the Forum Team will move it.

    £3000 is a staggering amount for a domestic supply - what did it used to be and were you in considerable debt.

    What is stopping you banking the cheque ?  You could post it to your bank.


    Never pay on an estimated bill. Always read and understand your bill
  • Vegastare
    Vegastare Posts: 1,009 Forumite
    Part of the Furniture 500 Posts Name Dropper
    Must be a business supply.....did you set up the direct debit for this amount.
  • veejay43
    veejay43 Posts: 60 Forumite
    Fifth Anniversary 10 Posts
    Trying to follow on from previous posts of mine about Scottish power, could someone redirect me please, posted here as says "other fuels" besideslpg
    Thanks in advance

  • Hasbeen
    Hasbeen Posts: 4,404 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 30 June 2020 at 5:08PM
    veejay43 said:
    Trying to follow on from previous posts of mine about Scottish power, could someone redirect me please, posted here as says "other fuels" besideslpg
    Thanks in advance

    Yes if you click on the part that says ENERGY it will be for electric / gas
    And to find the thread you started In ENERGY Shortcut here? LOL

    https://forums.moneysavingexpert.com/discussion/6106397/scottish-power-doubling-my-dd-payment/p1
    The world is not ruined by the wickedness of the wicked, but by the weakness of the good. Napoleon
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