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Mobile Provider Misqoute
Hi,
My daughter paid to buy herself out her O2 contract and was told her final bill would be £100. She has now be contacted by O2 and told that she had misquoted and that the amount due is actually £200. Her partner is currently furloughed and as such, they are on a greatly reduced income. What should she do?
My daughter paid to buy herself out her O2 contract and was told her final bill would be £100. She has now be contacted by O2 and told that she had misquoted and that the amount due is actually £200. Her partner is currently furloughed and as such, they are on a greatly reduced income. What should she do?
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Comments
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She misquoted or they misquoted ??.Do i would ask nicely for a reduction .1
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They misquoted her. She has emailed them disputing the amount.0
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