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Car parking with Holiday Extras
Dbt
Posts: 9 Forumite
Hello, I booked car parking with holiday extras on the 4th March for our holiday in May 2020, I paid extra for cancellation cover and extended time in case of delays. jet 2 cancelled our holiday In April due to Covid 19, we have been paid back in full, excellent company.
Holiday extras another matter all together. When I spoke to them to cancel the booking, they asked if I had changed my mind or was it due to Covid, I said Covid, since then they state by letter they have changed their policies and they have refused to refund our monies and insist we take vouchers which I refuse regularly. Now in the hands of our credit card company.
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Ongoing thread about the same issue
https://forums.moneysavingexpert.com/discussion/6132700/holiday-extras-purple-parking-issuing-vouchers-and-not-a-refund-as-promised
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