Just received an invoice for something I bought 3 1/2 years ago, should I have to pay it?

Morning all,

Apologies if I have posted this in the incorrect thread. I bought something from an online toy shop 3 1/2 years and nothing appeared on my credit card. Today I received an invoice from the company for that order. The credit card that i used expired for the order expired 2 years ago so they cant charge anything to my card. Question still being though should I have to pay for something that long ago, due to an error on their side?

Thanks
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Comments

  • cymruchris
    cymruchris Posts: 5,558 Forumite
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    I believe they have up to 6 years to recover the debt, but others more knowledgeable than me might have additional info to offer. You've received the product and used it, so hopefully you'll pay for it so they don't have to take any further action.

  • MovingForwards
    MovingForwards Posts: 17,139 Forumite
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    Yes, it's 6 years they have to claim the money and commence court proceedings.

    Wrong section to post in as theres a consumer questions one for this type of thing.
    Mortgage started 2020, aiming to clear 31/12/2029.
  • Thanks guys.

    FYI I did give apologies if I posted in the wrong thread.
  • Cornucopia
    Cornucopia Posts: 16,449 Forumite
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    Thread moved to Consumer Rights (by special request).
  • powerful_Rogue
    powerful_Rogue Posts: 8,304 Forumite
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    Yes, you should.
  • davidmcn
    davidmcn Posts: 23,596 Forumite
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    Yes, of course you should.
  • Spank
    Spank Posts: 1,751 Forumite
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    andypm, I take it from your op that you knew that you hadn't been charged and didn't tell them? Yes you need to pay it.
    Look at it this way you've had 3 1/2 years interest-free credit
  • I’ve contacted the company and even they have no idea What has happened it isn’t even in there system. So been advised to ignore the invoice and it will be marked in as a system error.
    thanks again for your assistance, except for @born_again you need to grow up! 
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