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Broadband switching

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ribrob
ribrob Posts: 16 Forumite
Tenth Anniversary Name Dropper First Post Combo Breaker
edited 8 June 2020 at 12:21PM in Broadband & internet access

Hi everyone!

I'm a designer at a small start-up, an impartial platform looking to make it easier for everyone to save on their utility bills.

I’m doing research into broadband switching; why people move, what worries them about doing it, what reassures them etc.

If you’re UK-based I’d love to get your input - plus there’s a draw for a £100 Amazon voucher  :)

The survey takes less than 5 minutes to complete...

https://www.surveymonkey.co.uk/r/G7ZKT7G

Any help very much appreciated. Any questions, do just ask!

Thank you in advance for your input.

Rob

Comments

  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Input   yes reported as spam .
  • ribrob
    ribrob Posts: 16 Forumite
    Tenth Anniversary Name Dropper First Post Combo Breaker
    edited 10 June 2020 at 3:08PM
    Sorry, not meaning to spam anyone - I'm just doing research.
    Of course if MSE wish to remove it, please do, but I didn't mean any harm.
    It's above board, and well-intended.
    I've been a poster to MSE since 2010, so value the input of the community.
    And as the product I'm designing saves people money, I didn't think it out of place.
  • BROADBAND SWITCHING
    I have virgin media m70 for broadband and phone at the moment. Just tried all of the companies promoted on MSE and none can supply fast broadband to my address - all will supply only a very basic service which is far too slow to go on especially as need speed all day for kids at home / working.  I chatted to 3 providers and all said same thing go speak to BT get them to install. But then I have to take a contract with BT.  So really no choice other than BT or stay at Virgin. That's not a great consumer choice and very poor practice.  As I've been on Virgin for 10 years I am in effect stuck with its high prices. What can I do? any advice please. 
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 30 June 2020 at 11:19AM
    Difficult to understand your posts and what you mean.

    VM is a a stand-alone  cable product not supplied to others .
    BT OpenReach cabling open to any supplier  , speed depends upon the quality and distance of the phone line from your hose to the street cabinet .Usually max 80 meg  .This looks to be your problem a poor BT line .
    BT OR are rolling out optical high speed network with new cabling speeds up to 1000 meg .

    You want high speed you pay high price , or negotiate a lower price .
  • as no BT line that means none of the other providers will include my address on the drop downs
    so it would appear my only option is to enter a contract with BT at full price and no deal or price reduction


  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 30 June 2020 at 2:05PM
    Do you actually have a BT line ??to the premises .
    Nobody bar Virgin uses their system  as they are a private company .
    If so go to the ISP own pages   Sky BT Talk Talk etc and check .
    Or read the big haggle with VM thread.

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