We'd like to remind Forumites to please avoid political debate on the Forum. This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

Carphone warehouse

During lockdown was offered a best deal Vodafone contract to replace O2 expiring contract.  Normally I would have gone into a shop to discuss but this was not available, I was never offered cheaper deal with O2 As Carphone warehouse no longer has contract with them.  Despite 2 complaint emails to Carphone warehouse I have received no reply.

Comments

  • cymruchris
    cymruchris Posts: 5,551 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper Photogenic
    stjean said:
    During lockdown was offered a best deal Vodafone contract to replace O2 expiring contract.  Normally I would have gone into a shop to discuss but this was not available, I was never offered cheaper deal with O2 As Carphone warehouse no longer has contract with them.  Despite 2 complaint emails to Carphone warehouse I have received no reply.
    What exactly was your complaint? When was the complaint sent? How did you send the complaint? What did you ask for? 
  • Neil49
    Neil49 Posts: 3,263 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I can't understand why you expected to get a better deal in the first place especially given that O2 is no longer being offered by Carphonewarehouse. What did you expect them to offer? 

    Go with the Vodafone deal or shop elsewhere. Alternatively take a look on the Hot UK Deals website for special offers that users post details on.

    https://www.hotukdeals.com/

  • cranford
    cranford Posts: 797 Forumite
    Tenth Anniversary 500 Posts Name Dropper
    Log on to your O2 account and see what they can offer as a renewal and then give O2 a ring to see if they will do better.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 348.6K Banking & Borrowing
  • 252.2K Reduce Debt & Boost Income
  • 452.5K Spending & Discounts
  • 241.3K Work, Benefits & Business
  • 617.7K Mortgages, Homes & Bills
  • 175.8K Life & Family
  • 254.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.