Carphone warehouse

stjean

During lockdown was offered a best deal Vodafone contract to replace O2 expiring contract.  Normally I would have gone into a shop to discuss but this was not available, I was never offered cheaper deal with O2 As Carphone warehouse no longer has contract with them.  Despite 2 complaint emails to Carphone warehouse I have received no reply.

cymruchris

stjean said:

During lockdown was offered a best deal Vodafone contract to replace O2 expiring contract.  Normally I would have gone into a shop to discuss but this was not available, I was never offered cheaper deal with O2 As Carphone warehouse no longer has contract with them.  Despite 2 complaint emails to Carphone warehouse I have received no reply.

What exactly was your complaint? When was the complaint sent? How did you send the complaint? What did you ask for? 

Neil49

I can't understand why you expected to get a better deal in the first place especially given that O2 is no longer being offered by Carphonewarehouse. What did you expect them to offer? 

Go with the Vodafone deal or shop elsewhere. Alternatively take a look on the Hot UK Deals website for special offers that users post details on.

https://www.hotukdeals.com/

cranford

Log on to your O2 account and see what they can offer as a renewal and then give O2 a ring to see if they will do better.