Are Hargreaves Lansdown now requiring a code from a text message to login?

ffacoffipawb

Dandytf said:

+1 Active Savings finally used to start Charter 6 months .65%.
Had to re check, and I also got HL OTP via Text.

I have gone for close brothers 2 years 1.35% and 3 years 1.40%. Closes tomorrow.

Already have their BLME 1 year at 1.60% in April.

That covers the next 3 tax years share ISAs (or perhaps spends while keeping the funds in my SIPP). I still feel silly locking in to such pathetic rates, ho hum.

But 0.65% from Paragon - no thanks. Their 1 year fix at 1.10% makes a bit more sense. Still poor really.

eskbanker

Archi_Bald said:

Does anyone know what the government regulations are that force logout after 5 minutes of inactivity if you hold a savings account?

The EU-led Regulatory Technical Standards for Strong Customer Authentication and Common and Secure Open Standards of Communication include this in article 4.3(d):

the maximum time without activity by the payer after being authenticated for accessing its payment account online shall not exceed five minutes.

and these standards have been adopted into UK regulation by the FCA: https://www.fca.org.uk/publication/policy/ps19-26.pdf

The regulations apply to payment service providers (PSPs) rather than specifically savings account operators but the definition of that term seems pretty wide at https://www.handbook.fca.org.uk/handbook/glossary/G2619.html

AnotherJoe

Nanny State strikes again

Mikey34

AnotherJoe said:

I opened my active savings account with them on Thursday, so that make sense then, thanks. Guess I'll have to get used to it. It's probably not a bad thing, apart perhaps from the 5 minute inactive timeout which could be very annoying. 

The Hargreaves Landsdown 5 minute session log on (when 2 factor security is enabled) is very annoying and unhelpful!

Mikey34

AnotherJoe said:

thanks but grrrrrrr

The Hargreaves Landsdown 5 minute session log on (when 2 factor security is enabled) is very annoying and unhelpful!

Ebe_Scrooge

Mikey34 said:

AnotherJoe said:

I opened my active savings account with them on Thursday, so that make sense then, thanks. Guess I'll have to get used to it. It's probably not a bad thing, apart perhaps from the 5 minute inactive timeout which could be very annoying. 

The Hargreaves Landsdown 5 minute session log on (when 2 factor security is enabled) is very annoying and unhelpful!

So is resurrecting a thread that's a year and a half old.

dunstonh

Ebe_Scrooge said:

Mikey34 said:

AnotherJoe said:

I opened my active savings account with them on Thursday, so that make sense then, thanks. Guess I'll have to get used to it. It's probably not a bad thing, apart perhaps from the 5 minute inactive timeout which could be very annoying. 

The Hargreaves Landsdown 5 minute session log on (when 2 factor security is enabled) is very annoying and unhelpful!

So is resurrecting a thread that's a year and a half old.

Although, like many old threads revived, you get to see long term members who have since been banned.  ffacoffipawb in this case.

ColdIron

I use a Mozilla add on called Tab Auto Refresh, stay logged on for hours, problem solved. There is one for Chrome and maybe even Edge