Transunion telling monzo I have a default when i don't!

jazzyja

So I recently signed up to monzo. Just curious I clicked on the overdrafts section (just to see rates really, I dont actually want one) and I was faced with a message that they can't offer me one as I have a credit account in default?! I dont! I've scoured my transunion file cant see any defaults so I'm confused. I've emailed monzo and raised a dispute with transunion but not sure what they can do when there's no default showing. Sometime last year I tried to increase my overdraft with my RBS account ive held for many years and they declined me....now im wondering if this is why! Has anyone ever had this before? Its bizarre. I'm planning on applying for a mortgage next year so I'm really worried now. Thanks 

liggerz87

I think its generic I see it on there aswel accept i do have defaults 

jazzyja

liggerz87 said:

I think its generic I see it on there aswel accept i do have defaults 

Well....ive just looked at my closed accounts and I have a defaulted account from 5 bloody years ago! Didn't even see it. Its showing as settled though and i do remember paying it. It was only £80! Cryyyy. I really hope this doesn't scarper my mortgage chances! It falls off April 2021 

D3xt3r5L4b

Why do you want an overdraft?

jazzyja

D3xt3r5L4b said:

Why do you want an overdraft?

I dont. I just clicked on the section curious to see how their rates differ to RBS who i have a current account with and it came up with that. I was confused but ive found a settled default from 5 years ago in the closed accounts section didn't realise they looked so far back. Im abit gutted to be honest. I mean if I've no chance of getting an overdraft how am I ever going to get a mortgage 

D3xt3r5L4b

jazzyja said:

D3xt3r5L4b said:

Why do you want an overdraft?

I dont. I just clicked on the section curious to see how their rates differ to RBS who i have a current account with and it came up with that. I was confused but ive found a settled default from 5 years ago in the closed accounts section didn't realise they looked so far back. Im abit gutted to be honest. I mean if I've no chance of getting an overdraft how am I ever going to get a mortgage 

With a broker. And paying considerably higher rates. 

cymruchris

jazzyja said:

D3xt3r5L4b said:

Why do you want an overdraft?

I dont. I just clicked on the section curious to see how their rates differ to RBS who i have a current account with and it came up with that. I was confused but ive found a settled default from 5 years ago in the closed accounts section didn't realise they looked so far back. Im abit gutted to be honest. I mean if I've no chance of getting an overdraft how am I ever going to get a mortgage 

All account history for 6 years is kept on file - so anyone that checks your history will see everything that's listed there. At least you're very close to seeing it removed. Does the default date look correct? From your own recollection or evidence of payments - just make sure that the date is about right. It has been known for some companies not to place an account in default as early as they should, and if you can prove that the default date is wrong, it could be amended (but not removed) - it's fairly unlikely this will be the case, but there's no harm in mentioning it, just on the off-chance. 

jazzyja

D3xt3r5L4b said:

jazzyja said:

D3xt3r5L4b said:

Why do you want an overdraft?

I dont. I just clicked on the section curious to see how their rates differ to RBS who i have a current account with and it came up with that. I was confused but ive found a settled default from 5 years ago in the closed accounts section didn't realise they looked so far back. Im abit gutted to be honest. I mean if I've no chance of getting an overdraft how am I ever going to get a mortgage 

With a broker. And paying considerably higher rates. 

For a 5 year old settled default really?

jazzyja

cymruchris said:

jazzyja said:

D3xt3r5L4b said:

Why do you want an overdraft?

I dont. I just clicked on the section curious to see how their rates differ to RBS who i have a current account with and it came up with that. I was confused but ive found a settled default from 5 years ago in the closed accounts section didn't realise they looked so far back. Im abit gutted to be honest. I mean if I've no chance of getting an overdraft how am I ever going to get a mortgage 

All account history for 6 years is kept on file - so anyone that checks your history will see everything that's listed there. At least you're very close to seeing it removed. Does the default date look correct? From your own recollection or evidence of payments - just make sure that the date is about right. It has been known for some companies not to place an account in default as early as they should, and if you can prove that the default date is wrong, it could be amended (but not removed) - it's fairly unlikely this will be the case, but there's no harm in mentioning it, just on the off-chance. 

cymruchris said:

jazzyja said:

D3xt3r5L4b said:

Why do you want an overdraft?

I dont. I just clicked on the section curious to see how their rates differ to RBS who i have a current account with and it came up with that. I was confused but ive found a settled default from 5 years ago in the closed accounts section didn't realise they looked so far back. Im abit gutted to be honest. I mean if I've no chance of getting an overdraft how am I ever going to get a mortgage 

All account history for 6 years is kept on file - so anyone that checks your history will see everything that's listed there. At least you're very close to seeing it removed. Does the default date look correct? From your own recollection or evidence of payments - just make sure that the date is about right. It has been known for some companies not to place an account in default as early as they should, and if you can prove that the default date is wrong, it could be amended (but not removed) - it's fairly unlikely this will be the case, but there's no harm in mentioning it, just on the off-chance. 

This is a good point yes. I cant actually remember what date I paid it. I suppose I could try and scour my emails see if its in there. The irony is the same company allowed me to open another acount 2 years later. Which I've never missed a payment on 

skinnish

I had 6 missed payments and a unsettled default on a telecoms account around 180ish which was about 4 years old when I got my last mortgage it didn’t affect rates or LTV although I used a broker due to my income not being straight forward as in from one source who found me a high street lender. In hindsight I could have not used a broker had I had the time and energy to ring all lenders or check lending criteria 

Fighter1986

D3xt3r5L4b said:

jazzyja said:

D3xt3r5L4b said:

Why do you want an overdraft?

I dont. I just clicked on the section curious to see how their rates differ to RBS who i have a current account with and it came up with that. I was confused but ive found a settled default from 5 years ago in the closed accounts section didn't realise they looked so far back. Im abit gutted to be honest. I mean if I've no chance of getting an overdraft how am I ever going to get a mortgage 

With a broker. And paying considerably higher rates. 

Not really, it's a myth that adverse always = higher rates.

Once three years have passed since the last piece of adverse data entered on an individual's credit file, a lot of mainstream lenders consider an application.

An all of market broker will help find an appropriate lender for your circumstances. Don't worry, it's a small negative from a long time ago. Monzo in this instance are being unusually strict.