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dcbl "Notice of Debt Recovery" - Scotland

Col51
Col51 Posts: 9 Forumite
First Post
in Parking tickets, fines & parking
So I've read the "Newbies" thread but it mentions that things work differently in Scotland than they do in England. A few days ago I received a notice of debt recovery from dcbl after ignoring the previous PCN letters from the retailer. How should I proceed in Scotland?
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Comments

  • Coupon-mad
    Coupon-mad Posts: 161,273 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 4 June 2020 at 12:29PM
    PLAN A is always the same - complain to the retailer.

    I DON'T mean the parking firm (which firm is it?).
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
     Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Col51
    Col51 Posts: 9 Forumite
    First Post
    FYI, it was a ParkingEye charge, if that makes a difference
  • Col51
    Col51 Posts: 9 Forumite
    First Post
    Coupon-mad said:
    PLAN A is always the same - complain to the retailer.

    I DON'T mean the parking firm (which firm is it?).
    I foolishly misplaced the original PCN letter so I don't know which parking firm it was anymore. The latest letter that I received was from Direct Collection Bailiffs Limited (DCBL) and it stated that DCBL "have been instructed to collect the outstanding balance on behalf of their client"... I may be wrong but does this not mean that the time for Plan A has passed?
  • nosferatu1001
    nosferatu1001 Posts: 12,961 Forumite
    10,000 Posts Third Anniversary Name Dropper
    No, of course not. Principal can order a cancellation any time. 
  • Col51
    Col51 Posts: 9 Forumite
    First Post
    nosferatu1001 said:
    No, of course not. Principal can order a cancellation any time. 
    Okay, that's good to hear. In fact, I've just found the original PCN and it was distributed from ParkingEye Ltd. on behalf of Morrisons Supermarket. 
  • nosferatu1001
    nosferatu1001 Posts: 12,961 Forumite
    10,000 Posts Third Anniversary Name Dropper
    Get on with that complaint then
    Do not contact the parking company, and DO NOT reveal the drivers identity. Under Scottish law the keeper cannot be made liable, unlike in england and wales. 
  • Col51
    Col51 Posts: 9 Forumite
    First Post
    Absolutely. With regards to complaining to the retailer, is it best to send an email to Morrison's customer service or should PCN's be disputed by an old fashioned letter?
  • Coupon-mad
    Coupon-mad Posts: 161,273 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 4 June 2020 at 1:22PM
    Col51 said:
    nosferatu1001 said:
    No, of course not. Principal can order a cancellation any time. 
    Okay, that's good to hear. In fact, I've just found the original PCN and it was distributed from ParkingEye Ltd. on behalf of Morrisons Supermarket. 
    OMG, it's the very easiest peasiest one to get cancelled!  

    Search this forum for Morrisons to find the usual email we use...this is simple and could have been cancelled in minutes at the time (but still can, now).  Let us know next week when Ms cancel it for you.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
     Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Fruitcake
    Fruitcake Posts: 59,531 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    As well as complaints to the landowner, don't forget to complain to your MP about this unregulated scam.
    I married my cousin. I had to...
    I don't have a sister. :D
    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
  • Col51
    Col51 Posts: 9 Forumite
    First Post
    Just to double check - I have no receipt of purchase on the day of the event (it occurred 4 months ago and I must have paid in cash) so, being in Scotland, will it suffice to simply state that I wasn't the driver and therefore I'd like the charge to be cancelled?
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