We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
UK holiday lodge refusing to cancl
Michaela2018
Posts: 3 Newbie
Hi. Hoping someone can help me. I see a lot about refunda on the travel industry but I need some asaistance on UK holidays. I was due to go to a lodge in Scotland on the 15th April, which in the throws of the strict lockdown couldnt happen. The holiday lodge are refusing me a refund and are oy offering a voucher which is not practical for me. Their Ts &Cs state in the even they have to cancel we will be fully refunded. However they are stating they didnt cancel the government did so they are not liable. Nothing in their Ts&Cs about extrodinary circumstances or anything like that so im unsure where I stand. Can anyone assist?
Thankyou
Michaela
Thankyou
Michaela
0
Comments
-
Wrong forum, try posting on the coronvirus travel forum here https://forums.moneysavingexpert.com/categories/travel-chaos-help-info
1 -
You are due a refund.
If they wanted protection for loss of income they should have insurance.
2 -
Send them a letter before actionAn answer isn't spam just because you don't like it......0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.8K Banking & Borrowing
- 254.2K Reduce Debt & Boost Income
- 455.2K Spending & Discounts
- 246.8K Work, Benefits & Business
- 603.4K Mortgages, Homes & Bills
- 178.2K Life & Family
- 260.9K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards