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Contacting Virgin mobile

Rasputin68
Posts: 1 Newbie
in Mobiles
I cancelled my Virgin mobile account in August 2019 and the account was settled but still the account is still showing as active (up until 02/06/20) on my credit reference file. How do I get this changed as it's proving impossible for me to contact Virgin mobile direct?
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Only Virgin can correct it. Maybe try FB or their Twitter feed?
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