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Booking.com not refunding
Strawberry26
Posts: 7 Forumite
Hi had to cancel a trip in April as advised by booking.com that we could not go as intended. Trying to get a refund. I'm NHS staff so was allowed a full refund after providing proof which I did. Still no refund and no reply. I want to make a complaint but I cannot do it on their website. No email no number. The property themselves forward my emails to them which they dont reply. Tried Twitter. Promised the earth moon and stars and still nothing.
Can anyone advise who to make an official complaint to about this?
Can anyone advise who to make an official complaint to about this?
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Comments
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You've posted in the wrong part of the forum. Try posting here https://forums.moneysavingexpert.com/categories/travel-chaos-help-info you'll get more replies doing that.
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