National Parking Enforcement - IAS Appeal
I have been through this before, and won via POPLA, but these guys are regulated by IAS it seems. I sent in the usual template, and followed all advice on the threads here so far. Below is the response from NPE to my appeal. Do I now ignore any further communication, or go through the IAS appeal which seems doomed to fail. I won't post photos here for obvious reasons.
Re: Parking Charge Notice Number -----------
Site: Nando's ---------
NATIONWIDE ANPR + CCTV PARKING CONTROL SYSTEMS
Thank you for your appeal received on 20/05/2020 regarding the above detailed Parking Charge Notice. We have reviewed the case and considered the comments that you have made. This appeal has been considered in conjunction with the evidence gathered by the photographic evidence and parking attendants notes (where applicable). Our records show that the notice was correctly issued as your vehicle was parked in breach of the Terms and Conditions of Parking.
Whilst you have stated that you deny any liability or contractual agreement and you make no admissions to who was driving, under schedule 4 of the Protection of Freedoms Act 2012, it allows car park operators (in England and Wales only) to pursue the registered keeper for the recovery of unpaid parking charges if the vehicle keeper does not identify the driver.
The Parking Charge Notice was issued for parking outside of the advertised terms and conditions, which state that the 5 parking bays are for the use of patrons of Nando's only. Since Nando's was closed, the vehicle was parked in breach of the terms and conditions. The terms and conditions are attached in this email, and can be seen in front of the vehicle on the date in question.
The allegation doesn't concern a Pay and Display ticket machine. The allegation doesn't involve an overstay.
We are therefore unable to cancel the Parking Charge Notice as it was issued correctly. We have now extended the discounted payment period by 14 days to allow you time to pay the discounted settlement amount.
If you wish to contest our decision, please send your representations to IAS within 21 days from the date of this letter. Please note that if you wish to appeal to IAS the reduced charge will no longer be offered and the full charge will be outstanding if your appeal is not successful. IAS will not consider any appeals if payment is made. Please note that if your appeal is unsuccessful and payment is not received within 28 days of rejection, the charge will be passed to our debt recovery agents who will add further administration costs.
Please now make payment of £60 to reach us by 05/06/2020 or £100 to reach us by 18/06/2020. We must advise you that once the discounted settlement rate passes it will not be offered again. Payments can be made by cheque or postal order made payable to National Parking Enforcement Ltd. Please ensure you write your Parking Charge Notice number clearly on the reverse. Please do not send cash through the post. Payment can be made using a debit or credit card by calling the automated payment line on 0333 0066292 or online at ------ For our full Complaints Procedure please visit -----