New Car Not Ordered by Car Dealer - 3 months Delay

[Deleted User]

You have a good case here because the dealer gave you advise which they knew was wrong. You acted on that advice and now it's going to cost you significant amounts of money.

Thing is you have a duty to minimise costs so it gets complicated. You could go buy a different car. So it's unlikely that you will get a rental for 3 months. Unfortunately the law doesn't really care what you actually want.

Dr_Crypto

SteveH50 said:

AdrianC said:

Ah, the drip-drip of pertinent information...

So - I repeat - WHAT DO YOU WANT?

The cessation of mindless, unhelpful posts based on supposition would be a great start.  Thanks.  I’m in discussions with the dealership and Hyundai UK.  Let’s leave it at that. Much appreciated.

How’s its unhelpful? I’d say he’s being very helpful. You’re not getting a free car. 

oscarward

I had a chum who ordered a citroen, when the dealer checked the factory schedule they discovered 2 months delivery. so they gave my chum a demonstrator of a different model  while the other one was being delivered. 

So yes he did get a free car.

madasamoht

I think they have offered the best you can hope for; I ordered a lease car due for delivery in May and they kicked and screamed when i wanted to cancel because they couldn't get the car in time. After much effort, I was able to exit the contract so you've done well to get that offer from the dealership so easily.

They might be able to offer you a free service or something; but a courtesy car for three months is very unlikely. You can either take the reduced spec or walk away.