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Hotel refund timeframe

princejon · 2020-05-26 21:36:27

I cancelled my hotel booking on 23rd March 2020 and still haven’t received the refund. Does anyone know if there is a legal timeframe which a travel company must refund the monies due? The hotel was booked for 30th May to 6th June 2020.

Comments

mattyprice4004 Posts: 7,492 Forumite

30 May 2020 at 11:26AM

princejon said:

I was forced to cancel due to FCO advice not to travel. Do you think I have a claim?

How is that the hotel's fault? No, you don't. They'll be suffering enough as it is with the loss of business, only seems fair a small fee is paid.

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