Zinc Credit Mgt and Vodafone

nxdmsandkaskdjaqd

Received a letter today from Zinc Credit Mgt saying that they have been instructed by Vodafone to assist you in getting the outbound bar on calls lifted.  The letter did not quote the mobile number and I have not had a contract with Vodafone for at least 3 years.  They are saying that there is debt outstanding of some £251.
This looks like a scam, but in the back of my mind I am questioning this just in case.
I have searched on line and nothing can up in the year, so is this a scam?

Jon_01

Well, Zinc Credit Mgt is a genuine recovery company...
If you had a Voda acc did you close it the right way?  ie, if you asked for a PAC did you use it? 
Did you tell them you wanted to cancel and  get a final bill from them at the end of your minimum?

nxdmsandkaskdjaqd

It was a long time ago, but I seem to recall that a PAC code used (as I have the same mobile number).  As far as I am aware a final bill was concluded (but have no records).

Jon_01

nxdmsandkaskdjaqd said:

It was a long time ago, but I seem to recall that a PAC code used (as I have the same mobile number).  As far as I am aware a final bill was concluded (but have no records).

The final bill would have been for a month or just over max, not £251. 
I'd suggest that you call Voda and see what they say, they should be able to find your archived acc based on your phone number.

Exemplar

Jon_01 said:

nxdmsandkaskdjaqd said:

It was a long time ago, but I seem to recall that a PAC code used (as I have the same mobile number).  As far as I am aware a final bill was concluded (but have no records).

The final bill would have been for a month or just over max, not £251. 
I'd suggest that you call Voda and see what they say, they should be able to find your archived acc based on your phone number.

Voda will not speak with the OP if they have passed the debt on. OP needs to speak to Zinc and see if the CLI is the one in question then take it from there.

nxdmsandkaskdjaqd

I spent 5 hrs in total today on a chat with Vodafone.  In the end they stated it was a system glitch and have reversed the charges.

LuckyLulu

I've had this letter too from Zinc re Vodaphone. I have no knowledge of it and they won't give me info without me first divulging more personal data such as my DOB. I don't see why I should have to give them more info than is on the letter! Then another letter has arrived from BPO collections claiming I owe Virgin Media £386, again with no info as to what this relates to. I don't understand why a letter has not been sent from VM if indeed there is something I owe from many months ago prior to switching. I'd appreicate some guidance but also wonder what the big companies are up to? I've never had letters from debt collectors demanding money like this before. 

JJ_Egan

Read the thread.

Contact Zinc/ BPO  and ask and or phone Vodaphone and VM .

Is your DOB top secret is it not easier to find out why you have these debts  , could be DOB will say its not you etc .