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Th direct debit guarantee doesn't cover situations where payment has been willingly made and no goods received.MalMonroe said:If you've paid by Direct Debit, you should be able to get a full refund under the Direct Debit Guarantee.
The guarantee is designed to refund you when there has been more money taken than was originally agreed, money was taken on the wrong date or money taken when the related contract had been cancelled and the company concerned had agreed the cancellation.1 -
When is DD ever even used for the one-off purchase of goods?1
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As far as I'm aware, never. I was just pointing out to MalMonroe what the DD guarantee actually does cover.DoaM said:When is DD ever even used for the one-off purchase of goods?2 -
Sorry if it wasn't clear - I wasn't trying to denigrate your response; I was addressing the person who made the suggestion of it possibly being a DD.1
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