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Pobroadband - appalling

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Signed up to PObroadband a couple of months ago - initial speed was ok around 30 then about a month ago it dropped to around 3 - when it was working. It kept dropping its internet connection for a few minutes or even an hour. Logged a service request and a month later have had little response from them They claimed to have checked the line - but its same and even the telephone isnt working 
Finally got a call from CS and after the usual security was passed to tech support and waited 10 mins on hold then spoke to a 2nd human and got cut off within 5 seconds !

Really want to cancel but it appears that they aren't signed up to the Offcom service conditions 

Comments

  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    PObroadband ??  Post Office  BB is resold Talk Talk .
    Have you tried just reporting faulty telephone line as some say its the best route .
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