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Pobroadband - appalling
jimarnold_2
Posts: 35 Forumite
Signed up to PObroadband a couple of months ago - initial speed was ok around 30 then about a month ago it dropped to around 3 - when it was working. It kept dropping its internet connection for a few minutes or even an hour. Logged a service request and a month later have had little response from them They claimed to have checked the line - but its same and even the telephone isnt working
Finally got a call from CS and after the usual security was passed to tech support and waited 10 mins on hold then spoke to a 2nd human and got cut off within 5 seconds !
Really want to cancel but it appears that they aren't signed up to the Offcom service conditions
Finally got a call from CS and after the usual security was passed to tech support and waited 10 mins on hold then spoke to a 2nd human and got cut off within 5 seconds !
Really want to cancel but it appears that they aren't signed up to the Offcom service conditions
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Comments
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PObroadband ?? Post Office BB is resold Talk Talk .Have you tried just reporting faulty telephone line as some say its the best route .0
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