Quick iWeb query

I've just completed the transfer of some VLS funds from a Vanguard ISA to iWeb (to save the annual 0.15% holding charge).  The transfer has gone through fine, but I've noticed that although the value of my holdings fluctuate daily, the profit/loss, average cost per share, etc. calculations are all "value unavailable".  Not a major problem because my intention is simply to have this chunk of money sit there for years whilst I continue to drip-feed £20k into a new Vanguard ISA (and then transfer the proceeds from that to iWeb every year), but does anyone know why the calculation is unavailable?  Is it because I transferred stock rather than making an investment in the normal manner?  Is it because they only update those calculations monthly?  I can't see anything on the FAQs and I don't want to bother them at what's a tricky time for them.

Comments

  • Alistair31
    Alistair31 Posts: 976 Forumite
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    Sorry I can’t answer your question but, how did you manage to do the transfer, I thought iWeb weren’t accepting them at the moment? 
  • ColdIron
    ColdIron Posts: 9,735 Forumite
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    edited 21 May 2020 at 9:55AM
    Do you have a value for the Book Cost? You would need that for profit/loss, average cost per share. Your investments may have been re registered but that figure may not have come across yet. I transferred from CSD and all the columns have entries
  • Aylesbury_Duck
    Aylesbury_Duck Posts: 15,457 Forumite
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    Sorry I can’t answer your question but, how did you manage to do the transfer, I thought iWeb weren’t accepting them at the moment? 
    It's been a long haul! Not that that mattered because it is a passive chunk of money.  I instigated the transfer in early March.  I did keep in reasonably regular contact with Vanguard (who I think had their own understandable delays) and I think it was them who pushed it through in the end.  I have to say that Vanguard were excellent.  They responded to my messages promptly, sorted out the transfer, re-opened my ISA so I can contribute to it in this tax year and even waived the latest fees in recognition of the delay.  Brilliant service.
  • Aylesbury_Duck
    Aylesbury_Duck Posts: 15,457 Forumite
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    ColdIron said:
    Do you have a value for the Book Cost? You would need that for profit/loss, average cost per share. Your investments may have been re registered but that figure may not have come across yet. I transferred from CSD and all the columns have entries
    I think that must be it: a delay.  All those columns - book cost, average cost, profit and loss, are ** (value unavailable).  Sounds like these will populate at some point.

    Thanks for your help (the thanks button is not showing this morning for some reason).
  • bowlhead99
    bowlhead99 Posts: 12,295 Forumite
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    ColdIron said:
    Do you have a value for the Book Cost? You would need that for profit/loss, average cost per share. Your investments may have been re registered but that figure may not have come across yet. I transferred from CSD and all the columns have entries
    I think that must be it: a delay.  All those columns - book cost, average cost, profit and loss, are ** (value unavailable).  Sounds like these will populate at some point.

    Thanks for your help (the thanks button is not showing this morning for some reason).
    If IWeb don't know what you paid for the shares in those funds in the past, then they can't display it to you, or calculate a profit/loss based on the difference between what you paid for your investments and what they are currently worth.

    As you are doing your investing in an ISA, you don't need that cost information for any tax purpose and there is no obligation for the transferring broker to supply it as part of the transfer process. The old platform was holding a bunch of assets for you, and then they gave the assets to the new platform so that the new platform could hold them instead; that's all they need to do - other than tell the new platform how much of the ISA represents current year contributions, which I assume is nil for 2020/21 because Vanguard reopened your ISA afterwards.

    I would not hold your breath waiting for your historic cost information to magically appear. Often a receiving broker/ platform never gets it and so the cost starts at nil or n/a and only increments when you buy new investments on their system. If you do have assets that you transferred in, you can typically tell the platform what cost you would like them to display, if they haven't got the information themselves, or just leave it. 
  • Aylesbury_Duck
    Aylesbury_Duck Posts: 15,457 Forumite
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    ColdIron said:
    Do you have a value for the Book Cost? You would need that for profit/loss, average cost per share. Your investments may have been re registered but that figure may not have come across yet. I transferred from CSD and all the columns have entries
    I think that must be it: a delay.  All those columns - book cost, average cost, profit and loss, are ** (value unavailable).  Sounds like these will populate at some point.

    Thanks for your help (the thanks button is not showing this morning for some reason).
    If IWeb don't know what you paid for the shares in those funds in the past, then they can't display it to you, or calculate a profit/loss based on the difference between what you paid for your investments and what they are currently worth.

    As you are doing your investing in an ISA, you don't need that cost information for any tax purpose and there is no obligation for the transferring broker to supply it as part of the transfer process. The old platform was holding a bunch of assets for you, and then they gave the assets to the new platform so that the new platform could hold them instead; that's all they need to do - other than tell the new platform how much of the ISA represents current year contributions, which I assume is nil for 2020/21 because Vanguard reopened your ISA afterwards.

    I would not hold your breath waiting for your historic cost information to magically appear. Often a receiving broker/ platform never gets it and so the cost starts at nil or n/a and only increments when you buy new investments on their system. If you do have assets that you transferred in, you can typically tell the platform what cost you would like them to display, if they haven't got the information themselves, or just leave it. 
    Thanks.  That all makes sense.  I did keep my own records anyway so I know how much I invested in the Vanguard over the last few years.  At least I can keep track of the gross profit/loss that way.  As you say, it's only for curiosity's sake that I need it.  I do like Vanguard's site with all its information but moving the sum to iWeb will save me almost £100 p.a. and it will sit there for possibly another 10-15 years so a decent saving to make.

    Yes, the sum transferred represents ISA investments from tax years up to and including 2019-20.  My plan is to drip-feed my £20k allowance into Vanguard each year and then switch it across to iWeb every March.  I think it may have been you who recommended doing so.  If so, thanks!
  • jsinc
    jsinc Posts: 318 Forumite
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    Sorry I can’t answer your question but, how did you manage to do the transfer, I thought iWeb weren’t accepting them at the moment? 
    I started a cash ISA transfer to iweb late April which completed this month, and have another in progress now. I know the site says paused but tried anyway and seems otherwise. Not sure about in specie transfers.
  • Alistair31
    Alistair31 Posts: 976 Forumite
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    jsinc said:
    Sorry I can’t answer your question but, how did you manage to do the transfer, I thought iWeb weren’t accepting them at the moment? 
    I started a cash ISA transfer to iweb late April which completed this month, and have another in progress now. I know the site says paused but tried anyway and seems otherwise. Not sure about in specie transfers.
    Thanks but it is a S&S ISA that is currently all cash within (or soon to be). 
  • badger09
    badger09 Posts: 11,527 Forumite
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    ColdIron said:
    Do you have a value for the Book Cost? You would need that for profit/loss, average cost per share. Your investments may have been re registered but that figure may not have come across yet. I transferred from CSD and all the columns have entries
    I think that must be it: a delay.  All those columns - book cost, average cost, profit and loss, are ** (value unavailable).  Sounds like these will populate at some point.

    Thanks for your help (the thanks button is not showing this morning for some reason).
    If IWeb don't know what you paid for the shares in those funds in the past, then they can't display it to you, or calculate a profit/loss based on the difference between what you paid for your investments and what they are currently worth.

    As you are doing your investing in an ISA, you don't need that cost information for any tax purpose and there is no obligation for the transferring broker to supply it as part of the transfer process. The old platform was holding a bunch of assets for you, and then they gave the assets to the new platform so that the new platform could hold them instead; that's all they need to do - other than tell the new platform how much of the ISA represents current year contributions, which I assume is nil for 2020/21 because Vanguard reopened your ISA afterwards.

    I would not hold your breath waiting for your historic cost information to magically appear. Often a receiving broker/ platform never gets it and so the cost starts at nil or n/a and only increments when you buy new investments on their system. If you do have assets that you transferred in, you can typically tell the platform what cost you would like them to display, if they haven't got the information themselves, or just leave it. 
    Thanks.  That all makes sense.  I did keep my own records anyway so I know how much I invested in the Vanguard over the last few years.  At least I can keep track of the gross profit/loss that way.  As you say, it's only for curiosity's sake that I need it.  I do like Vanguard's site with all its information but moving the sum to iWeb will save me almost £100 p.a. and it will sit there for possibly another 10-15 years so a decent saving to make.

    Yes, the sum transferred represents ISA investments from tax years up to and including 2019-20.  My plan is to drip-feed my £20k allowance into Vanguard each year and then switch it across to iWeb every March.  I think it may have been you who recommended doing so.  If so, thanks!
    No, 'twas I.  
    I keep a fairly simple spreadsheet to keep track. When I transferred ISA from HL to IWEB I lumped everything together, but I could go back and calculate profit on every individual previous purchase. I'm not sufficiently bored to do that yet :D

    (PS I remember your name & that you picked up my suggestion made to someone else on an unrelated thread. Memory is a very strange thing. Mine keeps hold of useless stuff like this, but lets go of almost everything else :o )
  • Aylesbury_Duck
    Aylesbury_Duck Posts: 15,457 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    badger09 said:
    ColdIron said:
    Do you have a value for the Book Cost? You would need that for profit/loss, average cost per share. Your investments may have been re registered but that figure may not have come across yet. I transferred from CSD and all the columns have entries
    I think that must be it: a delay.  All those columns - book cost, average cost, profit and loss, are ** (value unavailable).  Sounds like these will populate at some point.

    Thanks for your help (the thanks button is not showing this morning for some reason).
    If IWeb don't know what you paid for the shares in those funds in the past, then they can't display it to you, or calculate a profit/loss based on the difference between what you paid for your investments and what they are currently worth.

    As you are doing your investing in an ISA, you don't need that cost information for any tax purpose and there is no obligation for the transferring broker to supply it as part of the transfer process. The old platform was holding a bunch of assets for you, and then they gave the assets to the new platform so that the new platform could hold them instead; that's all they need to do - other than tell the new platform how much of the ISA represents current year contributions, which I assume is nil for 2020/21 because Vanguard reopened your ISA afterwards.

    I would not hold your breath waiting for your historic cost information to magically appear. Often a receiving broker/ platform never gets it and so the cost starts at nil or n/a and only increments when you buy new investments on their system. If you do have assets that you transferred in, you can typically tell the platform what cost you would like them to display, if they haven't got the information themselves, or just leave it. 
    Thanks.  That all makes sense.  I did keep my own records anyway so I know how much I invested in the Vanguard over the last few years.  At least I can keep track of the gross profit/loss that way.  As you say, it's only for curiosity's sake that I need it.  I do like Vanguard's site with all its information but moving the sum to iWeb will save me almost £100 p.a. and it will sit there for possibly another 10-15 years so a decent saving to make.

    Yes, the sum transferred represents ISA investments from tax years up to and including 2019-20.  My plan is to drip-feed my £20k allowance into Vanguard each year and then switch it across to iWeb every March.  I think it may have been you who recommended doing so.  If so, thanks!
    No, 'twas I.  
    I keep a fairly simple spreadsheet to keep track. When I transferred ISA from HL to IWEB I lumped everything together, but I could go back and calculate profit on every individual previous purchase. I'm not sufficiently bored to do that yet :D

    (PS I remember your name & that you picked up my suggestion made to someone else on an unrelated thread. Memory is a very strange thing. Mine keeps hold of useless stuff like this, but lets go of almost everything else :o )
    The Thanks button has appeared again, so take that and another thank-you  :)

    bowlhead99 and badger09 - I can see where my memory played tricks.
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