Vehicle Control Services Privacy Notice/PCN

twhitehousescat

is there a property 16?

Sheldore123451453

smach123 said:

Sorry let me rephrase, there was nothing of importance, only the registered owner which is some company in suffolk. Not even the address/ parking no. whereas the land registry for apartment 26 states the  full address along with parking space 16 as mentioned before.

Yes there is a property 16, but no info about a car park space or even an address.

twhitehousescat

so of there is a 16 , no permits are issued , how do vcs know you dont live at 16 ?

Sheldore123451453

Honestly I wish i knew the answer to that. I am about to send an email to DVLA, is it worth copying in VCS to know about the complaint?

Umkomaas

smach123 said:

Honestly I wish i knew the answer to that. I am about to send an email to DVLA, is it worth copying in VCS to know about the complaint?

The purpose of the email is .....?

Sheldore123451453

twhitehousescat said:

smach123 said:

I am also looking to complain to DVLA. I found a few templates, but unsure how to piece it all together.

Dear Sir/Madam,

I understand from reading the privacy notice provided by DVLA here:

https://www.gov.uk/government/organisations/driver-and-vehicle-licensing-agency/about/personal-information-charter

That DVLA will release my personal details to private and public-sector organisations providing they can demonstrate reasonable cause to receive it. It is also my understanding that this information is released electronically and automatically without human intervention using the Keeper at Date of Event (KADOE) system.

This arrangement falls under the scope of Article 22 of the GDPR, which has rules to protect individuals where a solely automated decision-making has legal or similarly significant effects on them.

My concern is that this automated process does not:

Check that reasonable cause exists.

Check that the KADOE System user has met their contractual requirement with DVLA, which includes:

That information from the records are used for the reason that was given.

Evidence exists that an unauthorised parking incident occurred.

There is an Agreement with the landowner to authorise the private parking operator to operate the parking scheme on their land and to take legal action to recover a charge on their behalf.

POFA requires that in order to make use of the provision to pursue the registered keeper (if the driver does not pay the sum demanded) that they must send a Notice to Keeper within 14 days (counting the day you parked - 24 April - as Day 0) - para 9, Schedule 4, Protection of Freedoms Act 2012. From that perspective they have failed and should they persist in chasing you for the debt (as the keeper) they may be liable to a claim of harassment.

As members of the British Parking Association Approved Operators Scheme they have also failed to comply with the Code of Practice and to top things off have made, arguably, improper use of DVLA data which is implicitly supplied to enable VCS to follow the law.

As such I would like the DVLA records containing my personal details as registered keeper of vehicles:

ABC

To be marked as frozen so that all future decision-making involves human intervention and that -where the request is not from the Police or a Local Authority - I am always contacted by the DVLA in advance, so that as the data subject with rights as set out in the GDPR, I can express my point of view, obtain an explanation of the decision to share data and, if applicable, challenge it.

This would be sent to crt@dvla.gsi.gov.uk if I am correct?

As members of the British Parking Association Approved Operators Scheme they have also failed to comply with the Code of Practice 

VCS are not members of the BPA , rhey bailed out many yrs ago and joined the IPC when things got tought regarding POFa2012 

beamerguy said:

What on earth is a privacy notice ???   Sounds like a feeble attempt by Renshaw-smith of VCS to his other nonsense ticket in red ... "this is not a parking ticket"

You are right to bring this to the attention of the DVLA as it clearly is another VCS con

Based on this

Umkomaas

The DVLA are well aware of both red card and privacy notice stunts, and as far as I'm aware, Excel/VCS have been ordered to stop their use. Others may have some links to more authoritative posts on this.  

beamerguy

Umkomaas said:

The DVLA are well aware of both red card and privacy notice stunts, and as far as I'm aware, Excel/VCS have been ordered to stop their use. Others may have some links to more authoritative posts on this.  

That's what I thought as well

twhitehousescat

and the DVLA will cry off and state its down to IPC ,,,,,,,,, who will say "game up with blue cards" , try pink for a while 

Coupon-mad

I think the privacy notice is something the DVLA are turning a blind eye to.