Company not collecting parcel after I've had a refund

Aylesbury_Duck

Supersonos said:

KatrinaWaves said:

I think the time that it’s reasonable for them to collect it is different at the moment.

If it’s a huge item taking up a whole room (mattress, wardrobe) then fair enough, but if it can be tucked in a corner with no harm to anyone, what’s the problem? 

The OP said "for the last 2 weeks I have a large parcel blocking up part of my hall that I don't want" which would suggest to me that it's too big to tuck into a corner and is causing the OP a problem.

I think the advice that the OP has to live with it for six years is incorrect and misleading.

It is neither, based on the information we have.

Supersonos

Aylesbury_Duck said:

Supersonos said:

KatrinaWaves said:

I think the time that it’s reasonable for them to collect it is different at the moment.

If it’s a huge item taking up a whole room (mattress, wardrobe) then fair enough, but if it can be tucked in a corner with no harm to anyone, what’s the problem? 

The OP said "for the last 2 weeks I have a large parcel blocking up part of my hall that I don't want" which would suggest to me that it's too big to tuck into a corner and is causing the OP a problem.

I think the advice that the OP has to live with it for six years is incorrect and misleading.

It is neither, based on the information we have.

It's not too large to tuck into a corner and it's not causing the OP a problem?  That's what they suggested in their first post.

societys_child

Supersonos said:

KatrinaWaves said:

I think the time that it’s reasonable for them to collect it is different at the moment.

If it’s a huge item taking up a whole room (mattress, wardrobe) then fair enough, but if it can be tucked in a corner with no harm to anyone, what’s the problem? 

The OP said "for the last 2 weeks I have a large parcel blocking up part of my hall that I don't want" which would suggest to me that it's too big to tuck into a corner and is causing the OP a problem.

I think the advice that the OP has to live with it for six years is incorrect and misleading.

Your advice to flog it on ebay was the wrong advice.

Six years is the legal position, and  NOT incorrect or misleading.

You were the one giving dodgy advice. The op moaning about the size of a parcel in his hallway does not give any indication of its actual size.

One man's definition of size is often wishful thinking . .

Supersonos

societys_child said:

Supersonos said:

KatrinaWaves said:

I think the time that it’s reasonable for them to collect it is different at the moment.

If it’s a huge item taking up a whole room (mattress, wardrobe) then fair enough, but if it can be tucked in a corner with no harm to anyone, what’s the problem? 

The OP said "for the last 2 weeks I have a large parcel blocking up part of my hall that I don't want" which would suggest to me that it's too big to tuck into a corner and is causing the OP a problem.

I think the advice that the OP has to live with it for six years is incorrect and misleading.

Your advice to flog it on ebay was the wrong advice.

Six years is the legal position, and  NOT incorrect or misleading.

You were the one giving dodgy advice. The op moaning about the size of a parcel in his hallway does not give any indication of its actual size.

One man's definition of size is often wishful thinking . .

To be fair, I didn't necessarily give advice, I simply outlined what I would do in that situation.

Perhaps you could answer my point about storage costs that everyone else on this thread has conveniently ignored?  Could the OP charge the company storage?  Or must they put up with a awkward package disrupting their life for the next six years?  Is there a limit to recoverable storage costs?  I estimate it could easily be £6,000-8,000.

DoaM

No the OP can't - there is no contractual basis on which to do so. They could write to the seller and make such a contractual offer but the other party would need to accept. (Lack of reply would not constitute acceptance ... acceptance needs to be explicit or by performance, not by omission).

What you suggested is a common misconception and comes up here regularly.

ThumbRemote

DoaM said:

Dispose means to sell for fair market value (as best as can be achieved, so perhaps not Ebay nor "mate's rates" down the pub - whenever they may reopen). The funds are then to be made available to the owner (less reasonable selling expenses).

Personally I'd have said ebay was the best way to get the market value - there aren't many other options for selling, and many retailers sell directly via ebay now anyway. 

shaun_from_Africa said:

and the original seller is legally entitled to the proceeds from the sale minus any costs incurred from selling them.

But just to add, you are under no obligation to give them the money unless they ask for it, and they have 6 years to do so. If it's a large amount it's best to keep it somewhere separate from your other finances, but thats less of an issues if it's a sum you can afford to repay. 

Supersonos

DoaM said:

No the OP can't - there is no contractual basis on which to do so. They could write to the seller and make such a contractual offer but the other party would need to accept. (Lack of reply would not constitute acceptance ... acceptance needs to be explicit or by performance, not by omission).

What you suggested is a common misconception and comes up here regularly.

We once had a pallet of boxes (no idea what they were) delivered to us by mistake.  As we have a gravel drive, they just left it in our gateway blocking access.  Thankfully the local farmer was able to move it and it was collected the next day.  But are you suggesting the company could have left it there, stopping us accessing our house, for six years?  And as we had no "contract" with them, there's nothing we could do about it?

Aylesbury_Duck

Supersonos said:

Aylesbury_Duck said:

Supersonos said:

KatrinaWaves said:

I think the time that it’s reasonable for them to collect it is different at the moment.

If it’s a huge item taking up a whole room (mattress, wardrobe) then fair enough, but if it can be tucked in a corner with no harm to anyone, what’s the problem? 

The OP said "for the last 2 weeks I have a large parcel blocking up part of my hall that I don't want" which would suggest to me that it's too big to tuck into a corner and is causing the OP a problem.

I think the advice that the OP has to live with it for six years is incorrect and misleading.

It is neither, based on the information we have.

It's not too large to tuck into a corner and it's not causing the OP a problem?  That's what they suggested in their first post.

No, that the advice given was incorrect and misleading.

Aylesbury_Duck

Supersonos said:

DoaM said:

No the OP can't - there is no contractual basis on which to do so. They could write to the seller and make such a contractual offer but the other party would need to accept. (Lack of reply would not constitute acceptance ... acceptance needs to be explicit or by performance, not by omission).

What you suggested is a common misconception and comes up here regularly.

We once had a pallet of boxes (no idea what they were) delivered to us by mistake.  As we have a gravel drive, they just left it in our gateway blocking access.  Thankfully the local farmer was able to move it and it was collected the next day.  But are you suggesting the company could have left it there, stopping us accessing our house, for six years?  And as we had no "contract" with them, there's nothing we could do about it?

No, that's entirely different. Your pallet prevented access to your property.  From OP's description, the parcel is no more than an inconvenience.

Supersonos

Aylesbury_Duck said:

Supersonos said:

Aylesbury_Duck said:

Supersonos said:

KatrinaWaves said:

I think the time that it’s reasonable for them to collect it is different at the moment.

If it’s a huge item taking up a whole room (mattress, wardrobe) then fair enough, but if it can be tucked in a corner with no harm to anyone, what’s the problem? 

The OP said "for the last 2 weeks I have a large parcel blocking up part of my hall that I don't want" which would suggest to me that it's too big to tuck into a corner and is causing the OP a problem.

I think the advice that the OP has to live with it for six years is incorrect and misleading.

It is neither, based on the information we have.

It's not too large to tuck into a corner and it's not causing the OP a problem?  That's what they suggested in their first post.

No, that the advice given was incorrect and misleading.

I agree, it was misleading.  Hope the OP gets it sorted.