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Sky recontract admin fee

50Twuncle
Posts: 10,763 Forumite


Am I the only person who has noticed that Sky have doubled their recontract admin fee to £20 ?
What do people think about this charge - which they claim - we can't avoid paying ?
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Comments
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I believe it depends on what package you have, mine was only £10 and they wavered it because I was a loyal customer.1
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Seems to be variable.
My "offer" when cancelling (which was terrible) came with a £20 admin fee.
Subsequent offers (one received via SMS chat, one from an email) had a £10 admin fee.She would always like to say,
Why change the past when you can own this day?0 -
Mine was quoted as £10, then the charge was actually £20 - this is, I assume, a charge for the broadband change, as well as the TV - 2 charges of £10.
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Hammer_Time said:I believe it depends on what package you have, mine was only £10 and they wavered it because I was a loyal customer.
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I would phone up again and ask to cancel, they will probably offer you a deal. If your happy to accept it say to them would they waiver the admin fee because you are a loyal customer. However it all depends on the advisor you speak to. Good luck.0
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I updated my TV deals a couple of months ago and they waived 3 £10 fees because I am a loyal customer (over 15 years).0
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