300Mbps but only getting 54Mbps

longwalks1

Thanks all 

it’s an iPhone X, and my partner has the 8plus so not too old a phone.  How would I check the Linksys Velop is set to 5Ghz and not 2.4? 

debitcardmayhem

Dunno but https://www.linksys.com/us/support-article?articleNum=247428

but you may notice that you have two SSIDs when you connect eg Linksys and Linksys-5 or similar

longwalks1

Hi guys
right, I’ve rechecked it with a speedcheck app once I got home at it’s approx 220Mbps upload and download. So I’m over the moon. With the typical drop the further from the unit I go (1930’s house with all solid walls). Rear bedroom the speed is only 13mbps download/5mbps upload and some items won’t connect as the signal is too weak (old iPad won’t, or the Sky box etc)

do I need to buy another Linksys Velop unit to use as a booster, creating a mesh system? 

debitcardmayhem

Which model have you got?

longwalks1

Hi dcm

it’s the WHW0301GC-UK model if that helps

poppellerant

To help the people helping you, here is a link to your product's support page: https://www.linksys.com/fi/support-product?pid=01t340000042iGXAAY

When did you last update the firmware? I only ask as there was a firmware released last month, but you first need to check which hardware version you have - version 1.0 or 2.0? More information here: https://www.linksys.com/fi/support-article?articleNum=207568

debitcardmayhem

When you go to the distant bedromm are you making sure you are connected to or trying to connect to the same SSID , Also what do you use to connect to your ISP another modem router or just a modem? If it's a router, turn off its Wifi