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Money sent in error to wrong sort code

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  • sarahern
    sarahern Posts: 35 Forumite
    10 Posts
     Oh just saw your last post. Did your bank continue to contact the recipient of the funds on your behalf?
  • Aylesbury_Duck
    Aylesbury_Duck Posts: 15,704 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    sarahern said:
     Oh just saw your last post. Did your bank continue to contact the recipient of the funds on your behalf?
    The poster hasn't logged on since March, so I doubt they are likely to respond.

    All you can do is keep speaking to your bank, but I think that there is a new process in place for most major banks since the original poster had the same problem.  When I send money to a new payee from any of my accounts, the bank cross-checks the sort code and account number with the name of the payee (if their bank is signed up to the same confirmation of payee scheme), and alerts me if they don't match.  Did your bank do the same, and if so, how did the money end up with the wrong recipient?

    Advice for the future: when sending money to a new recipient, send £1, call the recipient to check that it's arrived safely, then send the rest.
  • pbartlett
    pbartlett Posts: 1,397 Forumite
    1,000 Posts Name Dropper
    The procedure for finding out the name and address of the recipient can be found by Googling 'Norwich Pharmaceuticals Order'

    This, if successful, will force the bank to disclose the information you require.
  • p3ncilsharpener
    p3ncilsharpener Posts: 352 Forumite
    100 Posts Name Dropper
    edited 7 August 2021 at 10:21PM
    sarahern said:
     Oh just saw your last post. Did your bank continue to contact the recipient of the funds on your behalf?
    The poster hasn't logged on since March, so I doubt they are likely to respond.

    All you can do is keep speaking to your bank, but I think that there is a new process in place for most major banks since the original poster had the same problem.  When I send money to a new payee from any of my accounts, the bank cross-checks the sort code and account number with the name of the payee (if their bank is signed up to the same confirmation of payee scheme), and alerts me if they don't match.  Did your bank do the same, and if so, how did the money end up with the wrong recipient?

    Advice for the future: when sending money to a new recipient, send £1, call the recipient to check that it's arrived safely, then send the rest.
    The poster in question made a balance transfer, not a bank transfer.  They've already been advised in the thread they made on the CC board that the rules regarding bank transfers being sent to the wrong account do not apply to balance transfers.
  • born_again
    born_again Posts: 20,513 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    sarahern said:
     Oh just saw your last post. Did your bank continue to contact the recipient of the funds on your behalf?
    The poster hasn't logged on since March, so I doubt they are likely to respond.

    All you can do is keep speaking to your bank, but I think that there is a new process in place for most major banks since the original poster had the same problem.  When I send money to a new payee from any of my accounts, the bank cross-checks the sort code and account number with the name of the payee (if their bank is signed up to the same confirmation of payee scheme), and alerts me if they don't match.  Did your bank do the same, and if so, how did the money end up with the wrong recipient?

    Advice for the future: when sending money to a new recipient, send £1, call the recipient to check that it's arrived safely, then send the rest.
    You might want to read their thread....
    Not the same case as the OP of this thread...


    https://forums.moneysavingexpert.com/discussion/6287903/balance-transfer-misdirected-to-another-account-4k-please-help/p1
    Life in the slow lane
  • Aylesbury_Duck
    Aylesbury_Duck Posts: 15,704 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Yeah, I took a look after p3encilsharpener pointed it out.  Crikey.
  • Jenni_D
    Jenni_D Posts: 5,431 Forumite
    1,000 Posts Fourth Anniversary Name Dropper Photogenic
    edited 8 August 2021 at 2:21PM
    pbartlett said:
    The procedure for finding out the name and address of the recipient can be found by Googling 'Norwich Pharmaceuticals Order'

    This, if successful, will force the bank to disclose the information you require.
    Norwich Pharmacal Order ;)
    Jenni x
  • molerat
    molerat Posts: 34,612 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Jenni_D said:
    pbartlett said:
    The procedure for finding out the name and address of the recipient can be found by Googling 'Norwich Pharmaceuticals Order'

    This, if successful, will force the bank to disclose the information you require.
    Norwich Pharmacal Order ;)
    For which you need very deep pockets

  • Jumblebumble
    Jumblebumble Posts: 1,997 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    sarahern said:
     Oh just saw your last post. Did your bank continue to contact the recipient of the funds on your behalf?
    The poster hasn't logged on since March, so I doubt they are likely to respond.

    All you can do is keep speaking to your bank, but I think that there is a new process in place for most major banks since the original poster had the same problem.  When I send money to a new payee from any of my accounts, the bank cross-checks the sort code and account number with the name of the payee (if their bank is signed up to the same confirmation of payee scheme), and alerts me if they don't match.  Did your bank do the same, and if so, how did the money end up with the wrong recipient?

    Advice for the future: when sending money to a new recipient, send £1, call the recipient to check that it's arrived safely, then send the rest.
    Metro bank do not supply the name against account number checking facility
    I also always send a test payment and also will only send payments that are on my list of saved payees that have been verified
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