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Utility bill on my credit report

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  • burntwood
    burntwood Posts: 154 Forumite
    100 Posts Name Dropper
    edited 13 May 2020 at 2:12PM
    larm50506 said:
    .... Ive spoke to british gas again who were next to useless,...
    You need to follow their complaint procedure if you have cause for complaint.
    They will be able to find your account number, if, as you now claim, you have an account with them.
    And they will need to give an explanation when asked as to what basis they thought it appropriate to set up a credit account recently in your name and report that credit account to a credit reference agency.
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